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Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response…

Computation and Language · Computer Science 2026-04-09 Qiyao Ma , Dechen Gao , Rui Cai , Boqi Zhao , Hanchu Zhou , Junshan Zhang , Zhe Zhao

Personalized alignment is crucial for enabling Large Language Models (LLMs) to engage effectively in user-centric interactions. However, current methods face a dual challenge: they fail to infer users' deep implicit preferences (including…

Artificial Intelligence · Computer Science 2026-04-29 Peiming Li , Zhiyuan Hu , Yang Tang , Shiyu Li , Xi Chen

Personalization plays a critical role in numerous language tasks and applications, since users with the same requirements may prefer diverse outputs based on their individual interests. This has led to the development of various…

Computation and Language · Computer Science 2024-09-19 Jiongnan Liu , Yutao Zhu , Shuting Wang , Xiaochi Wei , Erxue Min , Yu Lu , Shuaiqiang Wang , Dawei Yin , Zhicheng Dou

Recent advances in Large Language Models (LLMs) highlight the need to align their behaviors with human values. A critical, yet understudied, issue is the potential divergence between an LLM's stated preferences (its reported alignment with…

Artificial Intelligence · Computer Science 2025-06-03 Zhuojun Gu , Quan Wang , Shuchu Han

Personalization and contextual coherence are two essential components in building effective persona-grounded dialogue systems. These aspects play a crucial role in enhancing user engagement and ensuring responses are more relevant and…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , MohammadHossein Ahmadi , Usman Naseem , Amin Beheshti

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

Computation and Language · Computer Science 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

As large language models (LLMs) demonstrate increasingly advanced capabilities, aligning their behaviors with human values and preferences becomes crucial for their wide adoption. While previous research focuses on general alignment to…

Computation and Language · Computer Science 2024-12-17 Shujin Wu , May Fung , Cheng Qian , Jeonghwan Kim , Dilek Hakkani-Tur , Heng Ji

Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions…

Computation and Language · Computer Science 2026-05-14 Hannah Rose Kirk , Liu Leqi , Fanzhi Zeng , Henry Davidson , Bertie Vidgen , Christopher Summerfield , Scott A. Hale

Recent years have witnessed a growing interest in personalizing the responses of large language models (LLMs). While existing evaluations primarily focus on whether a response aligns with a user's preferences, we argue that factuality is an…

Computation and Language · Computer Science 2025-09-25 Chimaobi Okite , Naihao Deng , Kiran Bodipati , Huaidian Hou , Joyce Chai , Rada Mihalcea

Personalizing large language models (LLMs) is essential for delivering tailored interactions that improve user experience. Many existing personalization methods require fine-tuning LLMs for each user, rendering them prohibitively expensive…

Machine Learning · Computer Science 2025-03-06 Yijing Zhang , Dyah Adila , Changho Shin , Frederic Sala

As Large Language Models (LLMs) evolve into lifelong AI assistants, LLM personalization has become a critical frontier. However, progress is currently bottlenecked by the absence of a gold-standard evaluation benchmark. Existing benchmarks…

Computation and Language · Computer Science 2026-05-12 Jianfei Xiao , Xiang Yu , Chengbing Wang , Wuqiang Zheng , Xinyu Lin , Kaining Liu , Hongxun Ding , Yang Zhang , Wenjie Wang , Fuli Feng , Xiangnan He

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

As large language models (LLMs) become increasingly integrated into daily life, there is growing demand for AI assistants that are not only reactive but also proactive and personalized. While recent advances have pushed forward proactivity…

Computation and Language · Computer Science 2026-02-24 Jiho Kim , Junseong Choi , Woosog Chay , Daeun Kyung , Yeonsu Kwon , Yohan Jo , Edward Choi

Recent advancements have showcased the potential of Large Language Models (LLMs) in executing reasoning tasks, particularly facilitated by Chain-of-Thought (CoT) prompting. While tasks like arithmetic reasoning involve clear, definitive…

Information Retrieval · Computer Science 2024-08-05 Alicia Y. Tsai , Adam Kraft , Long Jin , Chenwei Cai , Anahita Hosseini , Taibai Xu , Zemin Zhang , Lichan Hong , Ed H. Chi , Xinyang Yi

Large language models (LLMs) are used to generate content for a wide range of tasks, and are set to reach a growing audience in coming years due to integration in product interfaces like ChatGPT or search engines like Bing. This intensifies…

Computation and Language · Computer Science 2023-03-10 Hannah Rose Kirk , Bertie Vidgen , Paul Röttger , Scott A. Hale

Applying large language models (LLMs) to assist in psycho-counseling is an emerging and meaningful approach, driven by the significant gap between patient needs and the availability of mental health support. However, current LLMs struggle…

Computation and Language · Computer Science 2026-04-14 Mian Zhang , Shaun M. Eack , Zhiyu Zoey Chen

Recent work in large language modeling (LLMs) has used fine-tuning to align outputs with the preferences of a prototypical user. This work assumes that human preferences are static and homogeneous across individuals, so that aligning to a a…

Large language models (LLMs) have demonstrated significant potential in solving recommendation tasks. With proven capabilities in understanding user preferences, LLM personalization has emerged as a critical area for providing tailored…

Information Retrieval · Computer Science 2025-11-04 Jiarui Chen