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Related papers: Mix-Ecom: Towards Mixed-Type E-Commerce Dialogues …

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Recommendation systems must optimize multiple objectives while satisfying hard business constraints such as fairness and coverage. For example, an e-commerce platform may require every recommendation list to include items from multiple…

Information Retrieval · Computer Science 2026-02-04 Guilin Zhang , Kai Zhao , Jeffrey Friedman , Xu Chu

Enterprise systems are crucial for enhancing productivity and decision-making among employees and customers. Integrating LLM based systems into enterprise systems enables intelligent automation, personalized experiences, and efficient…

Machine Learning · Computer Science 2025-11-03 Harsh Vishwakarma , Ankush Agarwal , Ojas Patil , Chaitanya Devaguptapu , Mahesh Chandran

This study explores the potential of large language models (LLMs) to conduct market experiments, aiming to understand their capability to comprehend competitive market dynamics. We model the behavior of market agents in a controlled…

Human-Computer Interaction · Computer Science 2024-11-04 Jingru Jia , Zehua Yuan

With the advancement of conversational large language models (LLMs), several LLM-based Conversational Shopping Agents (CSA) have been developed to help customers smooth their online shopping. The primary objective in building an engaging…

Computation and Language · Computer Science 2025-05-14 Jingying Zeng , Hui Liu , Zhenwei Dai , Xianfeng Tang , Chen Luo , Samarth Varshney , Zhen Li , Qi He

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge…

Computation and Language · Computer Science 2020-03-25 Meng Chen , Ruixue Liu , Lei Shen , Shaozu Yuan , Jingyan Zhou , Youzheng Wu , Xiaodong He , Bowen Zhou

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

Computation and Language · Computer Science 2024-11-04 Jonas Becker

The advent of Large Language Models (LLMs) has drastically enhanced dialogue systems. However, comprehensively evaluating the dialogue abilities of LLMs remains a challenge. Previous benchmarks have primarily focused on single-turn…

Computation and Language · Computer Science 2024-11-06 Ge Bai , Jie Liu , Xingyuan Bu , Yancheng He , Jiaheng Liu , Zhanhui Zhou , Zhuoran Lin , Wenbo Su , Tiezheng Ge , Bo Zheng , Wanli Ouyang

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Large language models (LLMs) are increasingly used to support creative tasks such as research idea generation. While recent work has shown that structured dialogues between LLMs can improve the novelty and feasibility of generated ideas,…

Computation and Language · Computer Science 2025-07-14 Keisuke Ueda , Wataru Hirota , Takuto Asakura , Takahiro Omi , Kosuke Takahashi , Kosuke Arima , Tatsuya Ishigaki

There is an growing interest in using Large Language Models (LLMs) in multi-agent systems to tackle interactive real-world tasks that require effective collaboration and assessing complex situations. Yet, we still have a limited…

Computation and Language · Computer Science 2024-06-11 Sahar Abdelnabi , Amr Gomaa , Sarath Sivaprasad , Lea Schönherr , Mario Fritz

E-commerce query understanding is the process of inferring the shopping intent of customers by extracting semantic meaning from their search queries. The recent progress of pre-trained masked language models (MLM) in natural language…

Computation and Language · Computer Science 2022-10-11 Haoming Jiang , Tianyu Cao , Zheng Li , Chen Luo , Xianfeng Tang , Qingyu Yin , Danqing Zhang , Rahul Goutam , Bing Yin

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

Large-language-model (LLM) agents exhibit complex, context-sensitive behaviour that quickly renders static benchmarks and ad-hoc manual testing obsolete. We present Neo, a configurable, multi-agent framework that automates realistic,…

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

As language models (LMs) evolve from chat assistants to long-horizon agents capable of multi-step reasoning and tool use, existing benchmarks remain largely confined to structured or exam-style tasks that fall short of real-world…

Large language models (LLMs) have significantly improved their ability to perform tasks in the field of code generation. However, there is still a gap between LLMs being capable coders and being top-tier software engineers. Based on the…

Software Engineering · Computer Science 2025-01-29 Jie JW Wu , Fatemeh H Fard

Large language model-based multi-agent systems have recently gained significant attention due to their potential for complex, collaborative, and intelligent problem-solving capabilities. Existing surveys typically categorize LLM-based…

Multiagent Systems · Computer Science 2026-05-27 Bingyu Yan , Zhibo Zhou , Litian Zhang , Lian Zhang , Ziyi Zhou , Dezhuang Miao , Zhoujun Li , Chaozhuo Li , Xiaoming Zhang

We introduce ETOM, a five-level benchmark for evaluating multi-hop, end-to-end tool orchestration by LLM agents within a hierarchical Model-Context Protocol (MCP) ecosystem. Existing benchmarks often assess tools in isolation, overlooking…

Artificial Intelligence · Computer Science 2026-01-21 Jia-Kai Dong , I-Wei Huang , Chun-Tin Wu , Yi-Tien Tsai

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi