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High-dimensional decision-making tasks, such as business partner selection, involve evaluating large candidate pools with heterogeneous numerical, categorical, and textual features. While large language models (LLMs) offer strong in-context…

Multiagent Systems · Computer Science 2025-11-03 Lingyao Li , Haolun Wu , Zhenkun Li , Jiabei Hu , Yu Wang , Xiaoshan Huang , Wenyue Hua , Wenqian Wang

Although LLM-based agents have attracted significant attention in domains such as software engineering and machine learning research, their role in advancing combinatorial optimization (CO) remains relatively underexplored. This gap…

Computation and Language · Computer Science 2025-08-25 Weiwei Sun , Shengyu Feng , Shanda Li , Yiming Yang

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

E-commerce platforms have begun recruiting crowdsourced jurors to adjudicate massive volumes of transaction disputes. Unlike formal legal judgment, E-commerce dispute verdicts require grounding pivotal clues from redundant, multi-round,…

Artificial Intelligence · Computer Science 2026-05-28 Yanhui Sun , Wu Liu , Haifeng Ming , Xinru Wang , Hantao Yao , Yongdong Zhang

As multi-agent architectures and agent-to-agent protocols proliferate, a fundamental question arises: what actually happens when autonomous LLM agents interact at scale? We study this question empirically using data from Moltbook, an…

Artificial Intelligence · Computer Science 2026-02-24 Sarath Shekkizhar , Adam Earle

Large Language Models (LLMs) have demonstrated their ability to replicate human behaviors across a wide range of scenarios. However, their capability in handling complex, multi-character social interactions has yet to be fully explored,…

Computation and Language · Computer Science 2024-03-06 Yuanzhi Liang , Linchao Zhu , Yi Yang

As large language model (LLM)-based agents become increasingly integrated into daily digital interactions, their ability to reason across long interaction histories becomes crucial for providing personalized and contextually aware…

Machine Learning · Computer Science 2025-12-05 Andy Chung , Yichi Zhang , Kaixiang Lin , Aditya Rawal , Qiaozi Gao , Joyce Chai

Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…

Recent advances in large language models (LLMs) have enabled new applications in e-commerce customer service. However, their capabilities remain constrained in complex, multimodal scenarios. We present MindFlow, the first open-source…

Computation and Language · Computer Science 2025-07-09 Ming Gong , Xucheng Huang , Chenghan Yang , Xianhan Peng , Haoxin Wang , Yang Liu , Ling Jiang

With the increasing intelligence and autonomy of LLM agents, their potential applications in the legal domain are becoming increasingly apparent. However, existing general-domain benchmarks cannot fully capture the complexity and subtle…

Computation and Language · Computer Science 2024-12-24 Haitao Li , Junjie Chen , Jingli Yang , Qingyao Ai , Wei Jia , Youfeng Liu , Kai Lin , Yueyue Wu , Guozhi Yuan , Yiran Hu , Wuyue Wang , Yiqun Liu , Minlie Huang

The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare…

Computation and Language · Computer Science 2024-08-26 Chester Palen-Michel , Ruixiang Wang , Yipeng Zhang , David Yu , Canran Xu , Zhe Wu

LLM-based web agents have the potential to automate long-running web tasks, such as searching for products in multiple e-shops and subsequently ordering the cheapest products that meet the users needs. Benchmarks for evaluating web agents…

Computation and Language · Computer Science 2026-05-01 Ralph Peeters , Aaron Steiner , Luca Schwarz , Julian Yuya Caspary , Christian Bizer

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu

Large language models (LLMs) enabled dialogue systems have become one of the central modes in human-machine interaction, which bring about vast amounts of conversation logs and increasing demand for dialogue generation. The dialogue's…

Computation and Language · Computer Science 2025-06-02 Minzheng Wang , Xinghua Zhang , Kun Chen , Nan Xu , Haiyang Yu , Fei Huang , Wenji Mao , Yongbin Li

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…

Most dialog systems posit that users have figured out clear and specific goals before starting an interaction. For example, users have determined the departure, the destination, and the travel time for booking a flight. However, in many…

Computation and Language · Computer Science 2022-04-18 Zeming Liu , Jun Xu , Zeyang Lei , Haifeng Wang , Zheng-Yu Niu , Hua Wu

Due to privacy concerns, open dialogue datasets for mental health are primarily generated through human or AI synthesis methods. However, the inherent implicit nature of psychological processes, particularly those of clients, poses…

Human-Computer Interaction · Computer Science 2025-11-18 Lixiu Wu , Yuanrong Tang , Qisen Pan , Xianyang Zhan , Yucheng Han , Lanxi Xiao , Tianhong Wang , Chen Zhong , Jiangtao Gong

Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We…

Computation and Language · Computer Science 2024-09-25 Yifei Yuan , Yang Deng , Anders Søgaard , Mohammad Aliannejadi

In e-commerce private-domain channels such as instant messaging and e-mail, merchants engage customers directly as part of their Customer Relationship Management (CRM) programmes to drive retention and conversion. While a few top performers…

Computation and Language · Computer Science 2025-09-03 Yinzhu Quan , Xinrui Li , Ying Chen
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