Related papers: FLEXI: Benchmarking Full-duplex Human-LLM Speech I…
Recent advances in AudioLLMs have enabled spoken dialogue systems to move beyond turn-based interaction toward real-time full-duplex communication, where the agent must decide when to speak, yield, or interrupt while the user is still…
Recent advances in Speech Large Language Models (Speech LLMs) have led to great progress in speech understanding tasks such as Automatic Speech Recognition (ASR) and Speech Emotion Recognition (SER). However, whether these models can…
What if large language models could not only infer human mindsets but also expose every blind spot in team dialogue such as discrepancies in the team members' joint understanding? We present a novel, two-step framework that leverages large…
The advent of Large Language Models (LLMs) has drastically enhanced dialogue systems. However, comprehensively evaluating the dialogue abilities of LLMs remains a challenge. Previous benchmarks have primarily focused on single-turn…
As Large Language Models (LLMs) rise in popularity, it is necessary to assess their capability in critically relevant domains. We present a comprehensive evaluation framework, grounded in science communication research, to assess LLM…
Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and…
With the increasing use of large language models (LLMs), ensuring reliable performance in diverse, real-world environments is essential. Despite their remarkable achievements, LLMs often struggle with adversarial inputs, significantly…
While Speech Large Language Models (Speech-LLMs) show strong performance in many applications, their robustness is critically under-tested, especially to speech disfluency. Existing evaluations often rely on idealized inputs, overlooking…
Long-context understanding poses significant challenges in natural language processing, particularly for real-world dialogues characterized by speech-based elements, high redundancy, and uneven information density. Although large language…
The emergence of Large Language Models (LLMs) has illuminated the potential for a general-purpose user simulator. However, existing benchmarks remain constrained to isolated scenarios, narrow action spaces, or synthetic data, failing to…
Persona-assigned large language models (LLMs) are used in domains such as education, healthcare, and sociodemographic simulation. Yet, they are typically evaluated only in short, single-round settings that do not reflect real-world usage.…
Recently, instruction-following audio-language models have received broad attention for human-audio interaction. However, the absence of benchmarks capable of evaluating audio-centric interaction capabilities has impeded advancements in…
Many real-world applications of language models (LMs), such as writing assistance and code autocomplete, involve human-LM interaction. However, most benchmarks are non-interactive in that a model produces output without human involvement.…
This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…
Recent end-to-end spoken dialogue systems leverage speech tokenizers and neural audio codecs to enable LLMs to operate directly on discrete speech representations. However, these models often exhibit limited speaker identity preservation,…
Large Language Models (LLMs) have demonstrated impressive capabilities across various specialist domains and have been integrated into high-stakes areas such as medicine. However, as existing medical-related benchmarks rarely stress-test…
Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is…
Large Language Models (LLMs) have demonstrated an alarming ability to impersonate humans in conversation, raising concerns about their potential misuse in scams and deception. Humans have a right to know if they are conversing to an LLM. We…
The explosion of high-performing conversational language models (LMs) has spurred a shift from classic natural language processing (NLP) benchmarks to expensive, time-consuming and noisy human evaluations - yet the relationship between…
Emphasis is a crucial component in human communication, which indicates the speaker's intention and implication beyond pure text in dialogue. While Large Language Models (LLMs) have revolutionized natural language processing, their ability…