Related papers: Reading Between the Lines: Scalable User Feedback …
A recent research trend has emerged to identify developers' emotions, by applying sentiment analysis to the content of communication traces left in collaborative development environments. Trying to overcome the limitations posed by using…
Communication is a crucial social factor in the success of software projects, as positively or negatively perceived statements can influence how recipients feel and affect team collaboration through emotional contagion. Whether a developer…
Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…
Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…
We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…
Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…
In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…
The rapid growth of e-commerce has led to an overwhelming volume of customer feedback, from product reviews to service interactions. Extracting meaningful insights from this data is crucial for businesses aiming to improve customer…
Sentiment analysis is crucial for the advancement of artificial intelligence (AI). Sentiment understanding can help AI to replicate human language and discourse. Studying the formation and response of sentiment state from well-trained…
This study explores the intricate relationship between sentiment analysis (SA) and code quality within machine learning (ML) projects, illustrating how the emotional dynamics of developers affect the technical and functional attributes of…
E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…
Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…
While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…
Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…
Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…
Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their satisfaction or dissatisfaction with diverse conversational…
Understanding sentiment in multimodal conversations is a complex yet crucial challenge toward building emotionally intelligent AI systems. The Multimodal Conversational Aspect-based Sentiment Analysis (MCABSA) Challenge invited participants…
Real-world requests to AI agents are fundamentally underspecified. Natural human communication relies on shared context and unstated constraints that speakers expect listeners to infer. Current agentic benchmarks test explicit…
The rise of large language models (LLMs) has revolutionized natural language processing (NLP), yet the influence of prompt sentiment, a latent affective characteristic of input text, remains underexplored. This study systematically examines…
As of 2025, Generative Artificial Intelligence (GenAI) has become a central tool for productivity across industries. Beyond text generation, GenAI now plays a critical role in coding, data analysis, and research workflows. As large language…