Related papers: Wellbeing-Centered UX: Supporting Content Moderato…
Virtual Reality (VR) has witnessed a rising issue of harassment, prompting the integration of safety controls like muting and blocking in VR applications. However, the lack of standardized safety measures across VR applications hinders…
The increasing scale and complexity of online platforms raises critical policy questions around harmful content, digital well-being, and user autonomy. Traditional content moderation systems rely on centralised, top-down rules, often…
User-generated content plays a key role in social networking, allowing a more active participation, socialisation, and collaboration among users. In particular, media content has been gaining a lot of ground, allowing users to express…
Toxicity and abuse are common in online peer-production communities. The social structure of peer-production communities that aim to produce accurate and trustworthy information require some conflict and gate-keeping to spur content…
Hassenzahl (2008) defines User Experience (UX) as "the momentary feeling (good or bad) while interacting with a product or service" (p. 2). Even though this definition, or any other UX definition for that matter, do not mention that users'…
Understanding what makes people happy is a central topic in psychology. Prior work has mostly focused on developing self-reporting assessment tools for individuals and relies on experts to analyze the periodic reported assessments. One of…
Social platforms connect billions of people, yet their engagement-first algorithms often work on users rather than with them, amplifying stress, misinformation, and a loss of control. We propose Human-Layer AI (HL-AI)--user-owned,…
Volunteer moderators (mods) play significant roles in developing moderation standards and dealing with harmful content in their micro-communities. However, little work explores how volunteer mods work as a team. In line with prior work…
Recent advances in Automated vehicle (AV) technology and micromobility devices promise a transformational change in the future of mobility usage. These advances also pose challenges concerning human-AV interactions. To ensure the smooth…
User interface (UI) design goes beyond visuals to shape user experience (UX), underscoring the shift toward UI/UX as a unified concept. While recent studies have explored UI evaluation using Multimodal Large Language Models (MLLMs), they…
Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…
As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…
As Mixed Reality (MR) devices become increasingly popular across industries, they raise significant privacy and ethical concerns due to their capacity to collect extensive data on users and their environments. This paper highlights the…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
Technological advancements have undoubtedly revolutionized various aspects of human life, altering the ways we perceive the world, engage with others, build relationships, and conduct our daily work routines. Among the recent advancements,…
Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…
The rapid evolution of wearable technology marks a transformative phase in human-computer interaction, seamlessly integrating digital functionality into daily life. This paper explores the historical trajectory, current advancements, and…
The sheer volume of online user-generated content has rendered content moderation technologies essential in order to protect digital platform audiences from content that may cause anxiety, worry, or concern. Despite the efforts towards…
To support safety and inclusion in online communications, significant efforts in NLP research have been put towards addressing the problem of abusive content detection, commonly defined as a supervised classification task. The research…
Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…