Related papers: Wellbeing-Centered UX: Supporting Content Moderato…
The paper proposes an approach to modeling users of large Web sites based on combining different data sources: access logs and content of the accessed pages are combined with semantic information about the Web pages, the users and the…
The Human-Computer Interaction (HCI) community has consistently focused on the experiences of users moderated by social media platforms. Recently, scholars have noticed that moderation practices could perpetuate biases, resulting in the…
As science gateways mature, sustainability has become a central concern for funders, developers, and institutions. Although user experience (UX) is increasingly acknowledged as vital, it is often approached narrowly--limited to interface…
Accelerator control systems often represent relatively complex and safety-sensitive human-machine interfaces within process control industries. These systems are technically robust and reflect the cumulative integration of solutions built…
The use of Artificial Intelligence (AI) in high-risk, decision-making scenarios presents technical, safety, and normative challenges; problems that may only be ameliorated by human oversight. However, notions of human oversight lack a…
Human oversight is currently discussed as a potential safeguard to counter some of the negative aspects of high-risk AI applications. This prompts a critical examination of the role and conditions necessary for what is prominently termed…
Digital transformation is a process of digitizing the working and living environment in which people are at the center of digitization. In this paper, we present a personas-based guideline for system developers on how the humanization of…
Managing health lays the core foundation to enabling quality life experiences. Modern computer science research, and especially the field of recommender systems, has enhanced the quality of experiences in fields such as entertainment,…
The rapid emergence of generative AI has changed the way that technology is designed, constructed, maintained, and evaluated. Decisions made when creating AI-powered systems may impact some users disproportionately, such as people with…
The rapid spread of digital technologies has produced data-driven feedback loops, wearable devices, social media networks, and mobile applications that shape user behavior, motivation, and mental well-being. While these systems encourage…
Virtual humans (i.e., embodied conversational agents) have the potential to support college students' mental health, particularly in Science, Technology, Engineering, and Mathematics (STEM) fields where students are at a heightened risk of…
Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…
The prevalence of new technologies and social media has amplified the effects of misinformation on our societies. Thus, it is necessary to create computational tools to mitigate their effects effectively. This study aims to provide a…
Over the years, mobile phones have become versatile devices with a multitude of capabilities due to the plethora of embedded sensors that enable them to capture rich data unobtrusively. In a world where people are more conscious regarding…
Video-sharing platforms (VSPs) have been increasingly embracing social features such as likes, comments, and Danmaku to boost user engagement. However, viewers may post inappropriate content through video commentary to gain attention or…
With security threats increasing in frequency and severity, it is critical that we consider the important role of threat hunters. These highly-trained security professionals learn to see, identify, and intercept security threats. Many…
Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…
Online social platforms centered around content creators often allow comments on content, where creators moderate the comments they receive. As creators can face overwhelming numbers of comments, with some of them harassing or hateful,…
Mental health problems are on the rise globally and strain national health systems worldwide. Mental disorders are closely associated with fear of stigma, structural barriers such as financial burden, and lack of available services and…
This study explores how emotions and sentiments differ in customer reviews of products and services on e-commerce platforms. Unlike earlier research that treats all reviews uniformly, this study distinguishes between reviews of products,…