Related papers: Wellbeing-Centered UX: Supporting Content Moderato…
Human-centered design, a theoretical ideal, is sometimes compromised in industry practice. Technology firms juggle competing priorities, such as adopting new technologies and generating shareholder returns, which may conflict with…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Well-being is a relatively broad concept which can be succinctly described as the state of being happy, healthy or successful. Interesting things happen when bridging user interface design with the psychology of human well-being. This…
Online communities serve as essential support channels for People Who Use Drugs (PWUD), providing access to peer support and harm reduction information. The moderation of these communities involves consequential decisions affecting member…
While human beings have a right to digital experiences that support, rather than diminish, their psychological wellbeing, technology designers lack research-based practices for ensuring psychological needs are met. To help address this gap,…
Mental well-being technologies possess many qualities that give them the potential to help people receive assessment and treatment who may otherwise not receive help due to fear of stigma or lack of resources. The combination of advances in…
To achieve people's well-being with AI systems, we should enable each user to be guided to a healthier lifestyle in a way that is appropriate for her or him. However, there is a dilemma between general well-being as defined in academic and…
The psychological costs of the attention economy are often considered through the binary of harmful design and healthy use, with digital well-being chiefly characterised as a matter of personal responsibility. This article adopts an…
Research on children's online experience and computer interaction often overlooks the relationship children have with hidden algorithms that control the content they encounter. Furthermore, it is not only about how children interact with…
Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators. Yet, it remains uncertain whether…
User Experience (UX) in virtual worlds is a fast-developing discipline that requires creative design concepts to overcome the divide between physical and virtual interaction. This research investigates primary principles and techniques to…
System design for well-being needs an appropriate tool to help designers to determine relevant requirements that can help human well-being to flourish. Personas come as a simple yet powerful tool in the early development stage of the user…
Major AI ethics guidelines and laws, including the EU AI Act, call for effective human oversight, but do not define it as a distinct and developable capacity. This paper introduces human oversight as a well-being capacity, situated within…
As digital technology becomes increasingly embedded in daily life, its impact on social interactions has become a critical area of study, particularly concerning cyberbullying. This meta-analysis investigates the dual role of technology in…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the…
Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions of African moderators as notably problematic. Beyond the…
The prevalence of social media and its escalating impact on mental health has highlighted the need for effective digital wellbeing strategies. Current digital wellbeing interventions have primarily focused on reducing screen time and social…
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the privacy outcomes of user experience, which often emerge…
Mental health forums are online communities where people express their issues and seek help from moderators and other users. In such forums, there are often posts with severe content indicating that the user is in acute distress and there…