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Related papers: Evaluating Multi-Turn Bargain Skills in LLM-Based …

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This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

We introduce \textsc{Cattle Trade, a multi-agent benchmark for evaluating large language models (LLMs) as agents in strategic reasoning under imperfect information, adversarial interaction, and resource constraints. The benchmark combines…

Artificial Intelligence · Computer Science 2026-05-15 Robert Müller , Clemens Müller

Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…

Information Retrieval · Computer Science 2024-08-20 Antonis Maronikolakis , Ana Peleteiro Ramallo , Weiwei Cheng , Thomas Kober

Multi-turn interaction in the dialogue system research refers to a system's ability to maintain context across multiple dialogue turns, enabling it to generate coherent and contextually relevant responses. Recent advancements in large…

Computation and Language · Computer Science 2025-01-20 Chen Zhang , Xinyi Dai , Yaxiong Wu , Qu Yang , Yasheng Wang , Ruiming Tang , Yong Liu

The ability of large language models (LLMs) to manage and acquire economic resources remains unclear. In this paper, we introduce \textbf{Market-Bench}, a comprehensive benchmark that evaluates the capabilities of LLMs in…

Artificial Intelligence · Computer Science 2026-04-21 Yushuo Zheng , Huiyu Duan , Zicheng Zhang , Yucheng Zhu , Xiongkuo Min , Guangtao Zhai

Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and…

Computation and Language · Computer Science 2026-04-10 Xuanbo Su , Wenhao Hu , Haibo Su , Yunzhang Chen , Le Zhan , Yanqi Yang , Leo Huang

Negotiation requires more than inferring what the other side wants: it requires using that information to make advantageous offers and counteroffers over multiple turns. We study whether large language model (LLM) agents do this in a…

Artificial Intelligence · Computer Science 2026-05-19 Romain Cosentino , Sarath Shekkizhar , Adam Earle , Silvio Savarese

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

E-commerce agents contribute greatly to helping users complete their e-commerce needs. To promote further research and application of e-commerce agents, benchmarking frameworks are introduced for evaluating LLM agents in the e-commerce…

Artificial Intelligence · Computer Science 2025-09-30 Chenyu Zhou , Xiaoming Shi , Hui Qiu , Xiawu Zheng , Haitao Leng , Yankai Jiang , Shaoguo Liu , Tingting Gao , Rongrong Ji

The development of large language models (LLMs) has greatly promoted the progress of chatbot in multiple fields. There is an urgent need to evaluate whether LLMs can play the role of agent in housing transactions and services as well as…

Artificial Intelligence · Computer Science 2025-07-08 Kexin Zhu , Yang Han

The advent of Large Language Models (LLMs) has drastically enhanced dialogue systems. However, comprehensively evaluating the dialogue abilities of LLMs remains a challenge. Previous benchmarks have primarily focused on single-turn…

Computation and Language · Computer Science 2024-11-06 Ge Bai , Jie Liu , Xingyuan Bu , Yancheng He , Jiaheng Liu , Zhanhui Zhou , Zhuoran Lin , Wenbo Su , Tiezheng Ge , Bo Zheng , Wanli Ouyang

There is an growing interest in using Large Language Models (LLMs) in multi-agent systems to tackle interactive real-world tasks that require effective collaboration and assessing complex situations. Yet, we still have a limited…

Computation and Language · Computer Science 2024-06-11 Sahar Abdelnabi , Amr Gomaa , Sarath Sivaprasad , Lea Schönherr , Mario Fritz

Bargaining is an important and unique part of negotiation between humans. As LLM-driven agents learn to negotiate and act like real humans, how to evaluate agents' bargaining abilities remains an open problem. For the first time, we…

Computation and Language · Computer Science 2024-06-05 Tian Xia , Zhiwei He , Tong Ren , Yibo Miao , Zhuosheng Zhang , Yang Yang , Rui Wang

Bargaining, a critical aspect of real-world interactions, presents challenges for large language models (LLMs) due to limitations in strategic depth and adaptation to complex human factors. Existing benchmarks often fail to capture this…

Machine Learning · Computer Science 2025-07-15 Jihwan Oh

Large language model (LLM)-based agents are increasingly expected to negotiate, coordinate, and transact autonomously, yet existing benchmarks lack principled settings for evaluating language-mediated economic interaction among multiple…

Artificial Intelligence · Computer Science 2026-02-06 Xianyang Liu , Shangding Gu , Dawn Song

Negotiation is a central mechanism of economic exchange, shaping markets, procurement, labor agreements, and resource allocation. It is also a canonical testbed for agentic language models, requiring multi-turn interaction under hidden…

Computer Science and Game Theory · Computer Science 2026-05-15 Erica Zhang , Fangzhao Zhang , Aneesh Pappu , Batu El , Jose Blanchet , Susan Athey , Jiashuo Liu , James Zou

We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

We present an autonomous framework that leverages Large Language Models (LLMs) to automate end-to-end business analysis and market report generation. At its core, the system employs specialized agents - Researcher, Reviewer, Writer, and…

Computation and Language · Computer Science 2025-08-05 Roman Koshkin , Pengyu Dai , Nozomi Fujikawa , Masahito Togami , Marco Visentini-Scarzanella

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

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