Related papers: Few-Shot Query Intent Detection via Relation-Aware…
Chat interfaces for intelligent tutoring systems (ITSs) enable interactivity and flexibility. However, when students interact with chat interfaces, they expect dialogue-driven navigation from the system and can express frustration and…
Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training…
Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…
Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…
Task-oriented Dialogue Systems (TODS) often face the challenge of encountering new intents. New Intent Discovery (NID) is a crucial task that aims to identify these novel intents while maintaining the capability to recognize existing ones.…
Generalized Few-Shot Intent Detection (GFSID) is challenging and realistic because it needs to categorize both seen and novel intents simultaneously. Previous GFSID methods rely on the episodic learning paradigm, which makes it hard to…
In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…
Intent detection and slot filling are two fundamental tasks for building a spoken language understanding (SLU) system. Multiple deep learning-based joint models have demonstrated excellent results on the two tasks. In this paper, we propose…
Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…
Since Searle's work deconstructing intent and intentionality in the realm of philosophy, the practical meaning of intent has received little attention in science and technology. Intentionality and context are both central to the scope of…
Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…
We present a systematic study on multilingual and cross-lingual intent detection from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the intent detection…
Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…
Dialogue state tracking (DST) plays an essential role in task-oriented dialogue systems. However, user's input may contain implicit information, posing significant challenges for DST tasks. Additionally, DST data includes complex…
New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…
Understanding a user's query intent behind a search is critical for modern search engine success. Accurate query intent prediction allows the search engine to better serve the user's need by rendering results from more relevant categories.…
Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…
Self-attention networks (SAN) have shown promising performance in various Natural Language Processing (NLP) scenarios, especially in machine translation. One of the main points of SANs is the strength of capturing long-range and multi-scale…
Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…