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Related papers: Emotionally-Aware Agents for Dispute Resolution

200 papers

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

This article presents a multimodal emotion recognition module integrated into a proactive Socially Interactive Agent (SIA) powered by generative artificial intelligence. The system evaluates real-time affective states through two distinct…

Human-Computer Interaction · Computer Science 2026-05-21 Adnana Dragut , Raquel Lacuesta , F. Xavier Gaya-Morey , Jose M. Buades-Rubio

We study the changes in emotional states induced by reading and participating in online discussions, empirically testing a computational model of online emotional interaction. Using principles of dynamical systems, we quantify changes in…

Human-Computer Interaction · Computer Science 2016-08-11 David Garcia , Arvid Kappas , Dennis Küster , Frank Schweitzer

Effective speech emotional representations play a key role in Speech Emotion Recognition (SER) and Emotional Text-To-Speech (TTS) tasks. However, emotional speech samples are more difficult and expensive to acquire compared with Neutral…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-12 Shijun Wang , Jón Guðnason , Damian Borth

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

Affect (emotion) recognition has gained significant attention from researchers in the past decade. Emotion-aware computer systems and devices have many applications ranging from interactive robots, intelligent online tutor to emotion based…

Human-Computer Interaction · Computer Science 2016-07-12 Amol Patwardhan , Gerald Knapp

Humans are emotional creatures. Multiple modalities are often involved when we express emotions, whether we do so explicitly (e.g., facial expression, speech) or implicitly (e.g., text, image). Enabling machines to have emotional…

Signal Processing · Electrical Eng. & Systems 2021-11-10 Sicheng Zhao , Guoli Jia , Jufeng Yang , Guiguang Ding , Kurt Keutzer

Emotions play an essential role in human communication. Developing computer vision models for automatic recognition of emotion expression can aid in a variety of domains, including robotics, digital behavioral healthcare, and media…

Computer Vision and Pattern Recognition · Computer Science 2023-08-04 Yang Qian , Ali Kargarandehkordi , Onur Cezmi Mutlu , Saimourya Surabhi , Mohammadmahdi Honarmand , Dennis Paul Wall , Peter Washington

In an era of human-computer interaction with increasingly agentic AI systems capable of connecting with users conversationally, speech is an important modality for commanding agents. By recognizing and using speech emotions (i.e., how a…

Human-Computer Interaction · Computer Science 2025-04-14 Ilhan Aslan , Timothy Merritt , Stine S. Johansen , Niels van Berkel

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

Human-Computer Interaction · Computer Science 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

Couples therapy requires managing complex, evolving emotional dynamics between partners, but traditional training methods for therapists, like role-play, lack realism, consistency, and control. We present a multi-modal simulation that…

Computers and Society · Computer Science 2026-04-06 Canwen Wang , Angela Chen , Catherine Bao , Siwei Jin , Holly Swartz , Tongshuang Wu , Robert E Kraut , Haiyi Zhu

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Emotions recognition is commonly employed for health assessment. However, the typical metric for evaluation in therapy is based on patient-doctor appraisal. This process can fall into the issue of subjectivity, while also requiring…

Human-Computer Interaction · Computer Science 2021-01-21 Jumana Almahmoud , Kruthika Kikkeri

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

In this paper, we present e-Genia3 an extension of AgentSpeak to provide support to the development of empathic agents. The new extension modifies the agent's reasoning processes to select plans according to the analyzed event and the…

Multiagent Systems · Computer Science 2022-08-02 Joaquin Taverner , Emilio Vivancos , Vicente Botti

AI is increasingly used to scale collective decision-making, but far less attention has been paid to how such systems can support procedural legitimacy, particularly the conditions shaping losers' consent: whether participants who do not…

Human-Computer Interaction · Computer Science 2026-04-08 Suyash Fulay , Prerna Ravi , Emily Kubin , Shrestha Mohanty , Michiel Bakker , Deb Roy

Datasets used for emotion recognition tasks typically contain overt cues that can be used in predicting the emotions expressed in a text. However, one challenge is that texts sometimes contain covert contextual cues that are rich in…

Computation and Language · Computer Science 2025-06-03 Gerard Christopher Yeo , Kokil Jaidka

Emotion arcs capture how an individual (or a population) feels over time. They are widely used in industry and research; however, there is little work on evaluating the automatically generated arcs. This is because of the difficulty of…

Computation and Language · Computer Science 2023-11-07 Daniela Teodorescu , Saif M. Mohammad

Sentiment Analysis and Emotion Detection in conversation is key in several real-world applications, with an increase in modalities available aiding a better understanding of the underlying emotions. Multi-modal Emotion Detection and…

Computation and Language · Computer Science 2020-08-04 Aman Shenoy , Ashish Sardana