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With growing societal acceptance and increasing cost efficiency due to mass production, service robots are beginning to cross from the industrial to the social domain. Currently, customer service robots tend to be digital and emulate social…

Human-Computer Interaction · Computer Science 2022-06-02 Jordan J. Bird

The emergent large language/multimodal models facilitate the evolution of mobile agents, especially in mobile UI task automation. However, existing evaluation approaches, which rely on human validation or established datasets to compare…

Human-Computer Interaction · Computer Science 2024-08-05 Li Zhang , Shihe Wang , Xianqing Jia , Zhihan Zheng , Yunhe Yan , Longxi Gao , Yuanchun Li , Mengwei Xu

Question-and-answer formats provide a novel experimental platform for investigating cybersecurity questions. Unlike previous chatbots, the latest ChatGPT model from OpenAI supports an advanced understanding of complex coding questions. The…

Cryptography and Security · Computer Science 2022-12-23 Forrest McKee , David Noever

Mutation testing is an established fault-based testing technique. It operates by seeding faults into the programs under test and asking developers to write tests that reveal these faults. These tests have the potential to reveal a large…

Software Engineering · Computer Science 2023-01-10 Ahmed Khanfir , Renzo Degiovanni , Mike Papadakis , Yves Le Traon

The emergence of multi-agent systems introduces novel moderation challenges that extend beyond content filtering. Agents with malicious intent may contribute harmful content that appears benign to evade content-based moderation, while…

Artificial Intelligence · Computer Science 2026-05-15 Ali Al-Lawati , Nafis Tripto , Abolfazl Ansari , Jason Lucas , Suhang Wang , Dongwon Lee

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…

Artificial Intelligence · Computer Science 2019-05-03 Lisa A. Chalaguine , Anthony Hunter , Fiona L. Hamilton , Henry W. W. Potts

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent. Since these models require…

Computation and Language · Computer Science 2018-05-14 Nicholas Ruiz , Srinivas Bangalore , John Chen

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…

Human-Computer Interaction · Computer Science 2019-11-05 Kyoko Sugisaki

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

The rapid growth of audio-centric platforms and applications such as WhatsApp and Twitter has transformed the way people communicate and share audio content in modern society. However, these platforms are increasingly misused to disseminate…

Software Engineering · Computer Science 2025-09-30 Wenxuan Wang , Yongjiang Wu , Junyuan Zhang , Shuqing Li , Yun Peng , Wenting Chen , Shuai Wang , Michael R. Lyu

Dynamically Adaptive Systems modify their behav- ior and structure in response to changes in their surrounding environment and according to an adaptation logic. Critical sys- tems increasingly incorporate dynamic adaptation capabilities;…

Software Engineering · Computer Science 2012-05-28 Alexandre Bartel , Benoit Baudry , Freddy Munoz , Jacques Klein , Tejeddine Mouelhi , Yves Le Traon

Mutation testing can be used to assess the fault-detection capabilities of a given test suite. To this aim, two characteristics of mutation testing frameworks are of paramount importance: (i) they should generate mutants that are…

Software Engineering · Computer Science 2020-02-14 Michele Tufano , Jason Kimko , Shiya Wang , Cody Watson , Gabriele Bavota , Massimiliano Di Penta , Denys Poshyvanyk

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

As chatbots continue to evolve toward human-like, real-world, interactions, multimodality remains an active area of research and exploration. So far, efforts to integrate multimodality into chatbots have primarily focused on image-centric…

Computation and Language · Computer Science 2025-06-03 Jihyoung Jang , Minwook Bae , Minji Kim , Dilek Hakkani-Tur , Hyounghun Kim
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