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As public discourse continues to move and grow online, conversations about divisive topics on social media platforms have also increased. These divisive topics prompt both contentious and non-contentious conversations. Although what…
The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…
Online political hostility is pervasive, yet it remains unclear how toxicity varies across campaign issues and political ideology, and what psychosocial signals and framing accompany toxic expression online. In this work, we present a…
Trolling and social bots have been proven as powerful tactics for manipulating the public opinion and sowing discord among Twitter users. This effort requires substantial content fabrication and account coordination to evade Twitter's…
Internet and online-based social systems are rising as the dominant mode of communication in society. However, the public or semi-private environment under which most online communications operate under do not make them suitable channels…
High-resolution data of online chats are studied as a physical system in laboratory in order to quantify collective behavior of users. Our analysis reveals strong regularities characteristic to natural systems with additional features. In…
Paraphrase generation, a.k.a. paraphrasing, is a common and important task in natural language processing. Emotional paraphrasing, which changes the emotion embodied in a piece of text while preserving its meaning, has many potential…
Social media networks commonly employ content moderation as a tool to limit the spread of harmful content. However, the efficacy of this strategy in limiting the delivery of harmful content to users is not well understood. In this paper, we…
How communities respond to diverse societal challenges, from economic crises to political upheavals, is shaped by their collective minds - shared representations of ongoing events and current topics. In turn, collective minds are shaped by…
The rise of social media has fundamentally transformed how people engage in public discourse and form opinions. While these platforms offer unprecedented opportunities for democratic engagement, they have been implicated in increasing…
Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven…
COVID-19 has brought about many changes in social dynamics. Stay-at-home orders and disruptions in school teaching can influence bullying behavior in-person and online, both of which leading to negative outcomes in victims. To study…
As the last few years have seen an increase in online hostility and polarization both, we need to move beyond the fack-checking reflex or the praise for better moderation on social networking sites (SNS) and investigate their impact on…
We present a survey of methods for assessing and enhancing the quality of online discussions, focusing on the potential of LLMs. While online discourses aim, at least in theory, to foster mutual understanding, they often devolve into…
Quantitative research of emotions in psychology and machine-learning methods for extracting emotion components from text messages open an avenue for physical science to explore the nature of stochastic processes in which emotions play a…
In this work, we present a novel quantification of conflict in online discussion. Unlike previous studies on conflict dynamics, which model conflict as a binary phenomenon, our measure is continuous-valued, which we validate with manually…
Online abuse is becoming an increasingly prevalent issue in modern-day society, with 41 percent of Americans having experienced online harassment in some capacity in 2021. People who identify as women, in particular, can be subjected to a…
Rising animosity toward ideological opponents poses critical societal challenges. We introduce and test the Ideological Turing Test, a gamified framework requiring participants to adopt and defend opposing viewpoints, to reduce affective…
Understanding the dynamics of language toxicity on social media is important for us to investigate the propagation of misinformation and the development of echo chambers for political scenarios such as U.S. presidential elections. Recent…
Harmful or abusive online content has been increasing over time, raising concerns for social media platforms, government agencies, and policymakers. Such harmful or abusive content can have major negative impact on society, e.g.,…