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Moderation is crucial to promoting healthy on-line discussions. Although several `toxicity' detection datasets and models have been published, most of them ignore the context of the posts, implicitly assuming that comments maybe judged…
Moderating content in social media platforms is a formidable challenge due to the unprecedented scale of such systems, which typically handle billions of posts per day. Some of the largest platforms such as Facebook blend machine learning…
Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In…
This research presents a framework for analyzing the dynamics of online communities in social media platforms, utilizing a temporal fusion of text and network data. By combining text classification and dynamic social network analysis, we…
Online discussions often derail into toxic exchanges between participants. Recent efforts mostly focused on detecting antisocial behavior after the fact, by analyzing single comments in isolation. To provide more timely notice to human…
Opinion dynamics models describe the evolution of behavioral changes within social networks and are essential for informing strategies aimed at fostering positive collective changes, such as climate action initiatives. When applied to…
Vast amounts of human communication occurs online. These digital traces of natural human communication along with recent advances in natural language processing technology provide for computational analysis of these discussions. In the…
Tweets are the most concise form of communication in online social media, wherein a single tweet has the potential to make or break the discourse of the conversation. Online hate speech is more accessible than ever, and stifling its…
The dynamics of technological, economic and social phenomena is controlled by how humans organize their daily tasks in response to both endogenous and exogenous stimulations. Queueing theory is believed to provide a generic answer to…
In emergency management for mass gathering, the knowledge about crowd types can highly assist with providing timely response and effective resource allocation. Crowd monitoring can be achieved using computer vision based approaches and…
Our work advances an approach for predicting hate speech in social media, drawing out the critical need to consider the discussions that follow a post to successfully detect when hateful discourse may arise. Using graph transformer…
Understanding how people argue across ideological divides online is important for studying political polarization, misinformation, and content moderation. Existing datasets capture only part of this problem: some preserve text but ignore…
The COVID-19 pandemic has upended daily life around the globe, posing a threat to public health. Intuitively, we expect that surging cases and deaths would lead to fear, distress and other negative emotions. However, using state-of-the-art…
Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the…
Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by…
Social media algorithms are thought to amplify variation in user beliefs, thus contributing to radicalization. However, quantitative evidence on how algorithms and user preferences jointly shape harmful online engagement is limited. I…
Over the past few years, there is a heated debate and serious public concerns regarding online content moderation, censorship, and the principle of free speech on the Web. To ease these concerns, social media platforms like Twitter and…
Content moderation typically combines the efforts of human moderators and machine learning models. However, these systems often rely on data where significant disagreement occurs during moderation, reflecting the subjective nature of…
Unlike the more observable phenomenon of group opinion reinforcement, self-censorship online has received comparatively less attention. Our goal in this work is to dissect the phenomena of self-censorship and to examine the implications of…
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…