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Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…

Physics and Society · Physics 2024-07-18 Shambhobi Bhattacharya , Jisung Yoon , Hyejin Youn

Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…

Computers and Society · Computer Science 2026-05-18 Siyi Zhou , Lindsay Young , Marlon Twyman , Emilio Ferrara

Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…

Human-Computer Interaction · Computer Science 2026-04-23 Mengyao Wang , Shuai Ma , Nuo Li , Peng Zhang , Chenxin Li , Ning Gu , Tun Lu

Using agent-directed simulations, we investigate fluctuations in the collective emotional states on a chat network where agents interchange messages with a fixed number of moderators and emotional Bot. To design a realistic chat system, the…

Physics and Society · Physics 2014-11-21 M. Šuvakov , B. Tadić

Incivility remains a major challenge for online discussion platforms, to such an extent that even conversations between well-intentioned users can often derail into uncivil behavior. Traditionally, platforms have relied on moderators to --…

Human-Computer Interaction · Computer Science 2022-12-06 Jonathan P. Chang , Charlotte Schluger , Cristian Danescu-Niculescu-Mizil

Toxic sentiment analysis on Twitter (X) often focuses on specific topics and events such as politics and elections. Datasets of toxic users in such research are typically gathered through lexicon-based techniques, providing only a…

Social and Information Networks · Computer Science 2024-06-06 Hina Qayyum , Muhammad Ikram , Benjamin Zhao , Ian Wood , Mohamad Ali Kaafar , Nicolas Kourtellis

Growing amount of comments make online discussions difficult to moderate by human moderators only. Antisocial behavior is a common occurrence that often discourages other users from participating in discussion. We propose a neural network…

Computation and Language · Computer Science 2018-09-20 Andrej Švec , Matúš Pikuliak , Marián Šimko , Mária Bieliková

Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…

Computation and Language · Computer Science 2019-03-19 Navoneel Chakrabarty

Which topics spark the most heated debates on social media? Identifying those topics is not only interesting from a societal point of view, but also allows the filtering and aggregation of social media content for disseminating news…

Social and Information Networks · Computer Science 2017-09-21 Kiran Garimella , Gianmarco De Francisci Morales , Aristides Gionis , Michael Mathioudakis

Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…

Information Retrieval · Computer Science 2025-10-20 Sayantan Adak , Somnath Banerjee , Rajarshi Mandal , Avik Halder , Sayan Layek , Rima Hazra , Animesh Mukherjee

The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…

Machine Learning · Computer Science 2023-04-17 K. Poojitha , A. Sai Charish , M. Arun Kuamr Reddy , S. Ayyasamy

With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…

Artificial Intelligence · Computer Science 2020-03-30 Ameya Vaidya , Feng Mai , Yue Ning

Online hate messaging is a pervasive issue plaguing the well-being of social media users. This research empirically investigates a novel theory positing that online hate may be driven primarily by the pursuit of social approval rather than…

Social and Information Networks · Computer Science 2024-03-01 Julie Jiang , Luca Luceri , Joseph B. Walther , Emilio Ferrara

The challenge of automatic detection of toxic comments online has been the subject of a lot of research recently, but the focus has been mostly on detecting it in individual messages after they have been posted. Some authors have tried to…

Social and Information Networks · Computer Science 2020-06-20 Éloi Brassard-Gourdeau , Richard Khoury

The rich and dynamic information environment of social media provides researchers, policy makers, and entrepreneurs with opportunities to learn about social phenomena in a timely manner. However, using this data to understand social…

Social and Information Networks · Computer Science 2025-03-24 Siyi Guo , Zihao He , Ashwin Rao , Eugene Jang , Yuanfeixue Nan , Fred Morstatter , Jeffrey Brantingham , Kristina Lerman

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis

Agonism plays a vital role in democratic dialogue by fostering diverse perspectives and robust discussions. Within the realm of online conflict there is another type: hateful antagonism, which undermines constructive dialogue. Detecting…

Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…

On social platforms like Twitter, strategic targeted attacks are becoming increasingly common, especially against vulnerable groups such as female journalists. Two key challenges in identifying strategic online behavior are the complex…

Social and Information Networks · Computer Science 2025-10-21 Yian Wang , Mukhilshankar Umashankar , Eshwar Chandrasekharan , Hari Sundaram

Twitter is one of the most popular online micro-blogging and social networking platforms. This platform allows individuals to freely express opinions and interact with others regardless of geographic barriers. However, with the good that…

Social and Information Networks · Computer Science 2022-11-09 Nazanin Salehabadi , Anne Groggel , Mohit Singhal , Sayak Saha Roy , Shirin Nilizadeh