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Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with…
Emotion regulation is the process of consciously altering one's affective state, that is the underlying emotional state such as happiness, confidence, guilt, anger etc. The ability to effectively regulate emotions is necessary for…
An-ever increasing number of social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, which do…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
In health-related topics, user toxicity in online discussions frequently becomes a source of social conflict or promotion of dangerous, unscientific behaviour; common approaches for battling it include different forms of detection, flagging…
Platforms that support online commentary, from social networks to news sites, are increasingly leveraging machine learning to assist their moderation efforts. But this process does not typically provide feedback to the author that would…
Social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, who troll others by positing messages…
Recently, social media platforms are heavily moderated to prevent the spread of online hate speech, which is usually fertile in toxic words and is directed toward an individual or a community. Owing to such heavy moderation, newer and more…
Affective polarization, the emotional divide between ideological groups marked by in-group love and out-group hate, has intensified in the United States, driving contentious issues like masking and lockdowns during the COVID-19 pandemic.…
Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…
Online antisocial behavior, such as cyberbullying, harassment, and trolling, is a widespread problem that threatens free discussion and has negative physical and mental health consequences for victims and communities. While prior work has…
Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by…
Large-scale data resulting from users online interactions provide the ultimate source of information to study emergent social phenomena on the Web. From individual actions of users to observable collective behaviors, different mechanisms…
The spread of toxic content on online platforms presents complex challenges that call for both theoretical insight and practical tools to test intervention strategies. In this novel research paper, we introduce a simulation-based framework…
Despite the valuable social interactions that online media promote, these systems provide space for speech that would be potentially detrimental to different groups of people. The moderation of content imposed by many social media has…
Members of different political groups not only disagree about issues but also dislike and distrust each other. While social media can amplify this emotional divide -- called affective polarization by political scientists -- there is a lack…
The presence of toxic content has become a major problem for many online communities. Moderators try to limit this problem by implementing more and more refined comment filters, but toxic users are constantly finding new ways to circumvent…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Online disinformation often provokes strong anger, driving social media users to spread it; however, few measures specifically target sharing behaviors driven by this emotion to curb the spread of disinformation. This study aimed to…