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Traditional recommender systems usually take the user-platform paradigm, where users are directly exposed under the control of the platform's recommendation algorithms. However, the defect of recommendation algorithms may put users in very…
Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…
Empowering blind and low vision (BLV) users to explore visual media improves content comprehension, strengthens user agency, and fulfills diverse information needs. However, most existing tools separate exploration from the main narration,…
Creative tasks such as ideation or question proposal are powerful applications of crowdsourcing, yet the quantity of workers available for addressing practical problems is often insufficient. To enable scalable crowdsourcing thus requires…
The Lumiere Project centers on harnessing probability and utility to provide assistance to computer software users. We review work on Bayesian user models that can be employed to infer a users needs by considering a user's background,…
With the growing reliance on digital devices equipped with graphical user interfaces (GUIs), such as computers and smartphones, the need for effective automation tools has become increasingly important. While multimodal large language…
A long-standing vision of computing is the personal AI system: one that understands us well enough to address our underlying needs. Today's AI focuses on what users do, ignoring why they might be doing such things in the first place. As a…
Environments built for people are increasingly operated by a new class of economic actors: LLM-powered software agents making decisions on our behalf. These decisions range from our purchases to travel plans to medical treatment selection.…
The current "notice and consent" paradigm is broken: consent dialogues are often manipulative, and users cannot realistically read or understand every privacy policy. While recent LLM-based tools empower users seeking active control, many…
Online marketplaces will be transformed by autonomous AI agents acting on behalf of consumers. Rather than humans browsing and clicking, AI agents can parse webpages or leverage APIs to view, evaluate and choose products. We investigate the…
Large Language Model (LLM) -in-the-loop applications have been shown to effectively interpret the human user's commands, make plans, and operate external tools/systems accordingly. Still, the operation scope of the LLM agent is limited to…
Large language models (LLMs) increasingly act on people's behalf: they write emails, buy groceries, and book restaurants. While the outsourcing of human decision-making to AI can be both efficient and effective, it raises a fundamental…
The high number of products available makes it difficult for a user to find the most suitable products according to their needs. This problem is especially exacerbated when the user is trying to optimize multiple attributes during product…
Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…
AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…
The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…
This article presents a modular, component-based architecture for developing and evaluating AI agents that bridge the gap between natural language interfaces and complex enterprise data warehouses. The system directly addresses core…
People who are blind or have low vision (BLV) may hesitate to travel independently in unfamiliar environments due to uncertainty about the physical landscape. While most tools focus on in-situ navigation, those exploring pre-travel…
Graphical user interfaces (GUI) automation agents are emerging as powerful tools, enabling humans to accomplish increasingly complex tasks on smart devices. However, users often inadvertently omit key information when conveying tasks, which…
We introduce EvalAI, an open source platform for evaluating and comparing machine learning (ML) and artificial intelligence algorithms (AI) at scale. EvalAI is built to provide a scalable solution to the research community to fulfill the…