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Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and…

Computation and Language · Computer Science 2026-04-10 Xuanbo Su , Wenhao Hu , Haibo Su , Yunzhang Chen , Le Zhan , Yanqi Yang , Leo Huang

Large Language Models (LLMs) are increasingly used in complex knowledge work, yet linear transcript interfaces limit support for reflection. Schon's Reflective Practice distinguishes between reflection-in-action (during a task) and…

Human-Computer Interaction · Computer Science 2025-12-30 Geoff Kimm , Linus Tan

Embodied AI Agents are quickly becoming important and common tools in society. These embodied agents should be able to learn about and accomplish a wide range of user goals and preferences efficiently and robustly. Large Language Models…

Artificial Intelligence · Computer Science 2026-02-20 Rachel Ma , Jingyi Qu , Andreea Bobu , Dylan Hadfield-Menell

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users…

Artificial Intelligence · Computer Science 2025-07-31 Shirley Wu , Michel Galley , Baolin Peng , Hao Cheng , Gavin Li , Yao Dou , Weixin Cai , James Zou , Jure Leskovec , Jianfeng Gao

We present ControlLLM, a novel framework that enables large language models (LLMs) to utilize multi-modal tools for solving complex real-world tasks. Despite the remarkable performance of LLMs, they still struggle with tool invocation due…

Computer Vision and Pattern Recognition · Computer Science 2023-12-19 Zhaoyang Liu , Zeqiang Lai , Zhangwei Gao , Erfei Cui , Ziheng Li , Xizhou Zhu , Lewei Lu , Qifeng Chen , Yu Qiao , Jifeng Dai , Wenhai Wang

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

Personalized chatbot-based teaching assistants can be crucial in addressing increasing classroom sizes, especially where direct teacher presence is limited. Large language models (LLMs) offer a promising avenue, with increasing research…

Human-Computer Interaction · Computer Science 2024-08-21 Harsh Kumar , Ilya Musabirov , Mohi Reza , Jiakai Shi , Xinyuan Wang , Joseph Jay Williams , Anastasia Kuzminykh , Michael Liut

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Computation and Language · Computer Science 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka

The following contribution introduces a concept that employs Large Language Models (LLMs) and a chatbot interface to enhance SPARQL query generation for ontologies, thereby facilitating intuitive access to formalized knowledge. Utilizing…

Information Retrieval · Computer Science 2024-10-18 Jonathan Reif , Tom Jeleniewski , Milapji Singh Gill , Felix Gehlhoff , Alexander Fay

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models'…

Computation and Language · Computer Science 2024-01-31 Wai-Chung Kwan , Xingshan Zeng , Yuxin Jiang , Yufei Wang , Liangyou Li , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…

Computation and Language · Computer Science 2026-01-14 Xinrong Zhang , Yingfa Chen , Shengding Hu , Xu Han , Zihang Xu , Yuanwei Xu , Weilin Zhao , Maosong Sun , Zhiyuan Liu

Large language models (LLMs) have displayed massive improvements in reasoning and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can…

Computation and Language · Computer Science 2023-11-21 Nicholas Farn , Richard Shin

Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…

Computation and Language · Computer Science 2024-11-20 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

Large language models (LLMs) are used in chatbots or AI assistants to hold conversations with a human user. In such applications, the quality (e.g., user engagement, safety) of a conversation is important and can only be exactly known at…

Artificial Intelligence · Computer Science 2025-06-10 Zhiliang Chen , Xinyuan Niu , Chuan-Sheng Foo , Bryan Kian Hsiang Low

Large Language Models (LLMs) have achieved remarkable performance in objective tasks such as open-domain question answering and mathematical reasoning, which can often be solved through recalling learned factual knowledge or…

Computation and Language · Computer Science 2024-02-28 Xiaolong Wang , Yile Wang , Yuanchi Zhang , Fuwen Luo , Peng Li , Maosong Sun , Yang Liu

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This…

Computation and Language · Computer Science 2023-12-01 Marwa Abdulhai , Isadora White , Charlie Snell , Charles Sun , Joey Hong , Yuexiang Zhai , Kelvin Xu , Sergey Levine

Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning, which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be…

Computation and Language · Computer Science 2024-04-01 Jiao Ou , Junda Lu , Che Liu , Yihong Tang , Fuzheng Zhang , Di Zhang , Kun Gai

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…

Computation and Language · Computer Science 2025-04-10 Yifei Yuan , Zahra Abbasiantaeb , Yang Deng , Mohammad Aliannejadi