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Robot navigation in crowded public spaces is a complex task that requires addressing a variety of engineering and human factors challenges. These challenges have motivated a great amount of research resulting in important developments for…

Though a goal of HRI is the natural integration of social robots into everyday public spaces, real-world studies still occur mostly within controlled environments with predetermined participants. True public spaces present an environment…

Human-Computer Interaction · Computer Science 2025-08-26 Andrew Blair , Peggy Gregory , Mary Ellen Foster

Robots are increasingly being deployed in public spaces. However, the general population rarely has the opportunity to nominate what they would prefer or expect a robot to do in these contexts. Since most people have little or no experience…

Robots are increasingly tested in public spaces, towards a future where urban environments are not only for humans but for autonomous systems. While robots are promising, for convenience and efficiency, there are challenges associated with…

Computers and Society · Computer Science 2019-10-24 Seng W. Loke

In modern society, service robots are increasingly recognized for their wide range of practical applications. In large and crowded social spaces, such as museums and hospitals, these robots are required to safely move in the environment…

In this work, we analyze video data and interviews from a public deployment of two trash barrel robots in a large public space to better understand the sensemaking activities people perform when they encounter robots in public spaces. Based…

Robotics · Computer Science 2025-04-03 Fanjun Bu , Kerstin Fischer , Wendy Ju

The proliferation of robots in public spaces necessitates a deeper understanding of how these robots can interact with those they share the space with. In this paper, we present findings from video analysis of publicly deployed cleaning…

Human-Computer Interaction · Computer Science 2026-03-03 Barry Brown , Hannah Pelikan , Mathias Broth

Human-robot interaction requires to be studied in the wild. In the summers of 2022 and 2023, we deployed two trash barrel service robots through the wizard-of-oz protocol in public spaces to study human-robot interactions in urban settings.…

Robotics · Computer Science 2024-04-30 Fanjun Bu , Alexandra Bremers , Mark Colley , Wendy Ju

There have been incredible advancements in robotics and spoken dialogue systems (SDSs) over the past few years, yet we still don't find social robots in public spaces like train stations, shopping malls, or hospital waiting rooms. In this…

Human-Computer Interaction · Computer Science 2024-01-18 Angus Addlesee , Ioannis Papaioannou , Oliver Lemon

Sidewalk robots are increasingly common across the globe. Yet, their operation on public paths poses challenges for people with mobility disabilities (PwMD) who face barriers to accessibility, such as insufficient curb cuts. We interviewed…

Human-Computer Interaction · Computer Science 2024-04-09 Howard Ziyu Han , Franklin Mingzhe Li , Alesandra Baca Vazquez , Daragh Byrne , Nikolas Martelaro , Sarah E Fox

As robots are introduced to more and more complex scenarios, the issues of trust become more complex as various groups, peoples, and entities begin to interact with a deployed robot. This short paper explores a few scenarios in which the…

Robotics · Computer Science 2022-08-30 Ben Wright , Emily Collins , David Cameron

Mobile robots are increasingly being deployed in public spaces such as shopping malls, airports, and urban sidewalks. Most of these robots are designed with human-aware motion planning capabilities but are not designed to communicate with…

Recently, research in human-robot interaction began to consider a robot's influence at the group level. Despite the recent growth in research investigating the effects of robots within groups of people, our overall understanding of what…

Human-Computer Interaction · Computer Science 2023-12-22 Tung Nguyen , Eric Nichols , Randy Gomez

Service robots are increasingly deployed in public spaces, performing functional tasks such as making deliveries. To better integrate them into our social environment and enhance their adoption, we consider integrating social identities…

Human-Computer Interaction · Computer Science 2024-09-13 Vivienne Bihe Chi , Elise Ulwelling , Kevin Salubre , Shashank Mehrotra , Teruhisa Misu , Kumar Akash

Robot deployment in realistic dynamic environments is a challenging problem despite the fact that robots can be quite skilled at a large number of isolated tasks. One reason for this is that robots are rarely equipped with powerful…

In this paper we report on first insights from interviews with teachers and students on using social robots in computer science class in sixth grade. Our focus is on learning about requirements and potential applications. We are…

Robotics · Computer Science 2025-08-20 Ann-Sophie L. Schenk , Stefan Schiffer , Heqiu Song

As social robots increasingly enter public environments, their acceptance depends not only on technical reliability but also on ethical integrity, accessibility, and user trust. This paper reports on a pilot deployment of an ARI social…

Robotics · Computer Science 2025-11-17 Samson Oruma , Ricardo Colomo-Palacios , Vasileios Gkioulos

Despite living in an increasingly connected world, social isolation is a prevalent issue today. While social robots have been explored as tools to enhance social connection through companionship, their potential as asynchronous social…

Human-Computer Interaction · Computer Science 2025-02-04 Jocelyn Shen , Audrey Lee , Sharifa Alghowinem , River Adkins , Cynthia Breazeal , Hae Won Park

Robots applications in our daily life increase at an unprecedented pace. As robots will soon operate "out in the wild", we must identify the safety and security vulnerabilities they will face. Robotics researchers and manufacturers focus…

Robotics · Computer Science 2021-11-18 Michele Colledanchise

Social robots are increasingly being explored as tools to support emotional wellbeing, particularly in non-clinical settings. Drawing on a range of empirical studies and practical deployments, this paper outlines six key insights that…

Robotics · Computer Science 2025-06-17 Guy Laban , Micol Spitale , Minja Axelsson , Nida Itrat Abbasi , Hatice Gunes
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