Related papers: Are UX evaluation methods truly accessible
Augmentative and alternative communication (AAC) is a field of research and practice that works with people who have a communication disability. One form AAC can take is a high-tech tool, such as a software-based communication system. Like…
Accessibility efforts for d/Deaf and hard of hearing (DHH) learners in video-based learning have mainly focused on captions and interpreters, with limited attention to learners' emotional awareness--an important yet challenging skill for…
People now frequently meet and develop relationships through online dating. Yet, due to their limited accessibility, utilizing dating services can be difficult and irritating for people with visual impairments. The significance of the…
Developers and quality assurance testers often rely on manual testing to test accessibility features throughout the product lifecycle. Unfortunately, manual testing can be tedious, often has an overwhelming scope, and can be difficult to…
User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for the system users. Most UX research for machine learning (ML) or natural language…
Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…
Any media experience must be fully inclusive and accessible to all users regardless of their ability. With the current trend towards immersive experiences, such as Virtual Reality (VR) and 360-degree video, it becomes key that these…
Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…
Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…
Augmented Reality (AR) technology creates new immersive experiences in entertainment, games, education, retail, and social media. AR content is often primarily visual and it is challenging to enable access to it non-visually due to the mix…
Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…
The field of user experience (UX) based on the design philosophy of "user-centered design" is moving towards the intelligence era. Still, the existing UX paradigm mainly aims at non-intelligent systems and lacks a systematic approach to UX…
Interaction is a fundamental part of using any computer system but it is still an issue for people with special needs. In order to improve this situation, this paper describes a new device-interaction model based on adaptation rules for…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
Many mobile apps are inaccessible, thereby excluding people from their potential benefits. Existing rule-based accessibility checkers aim to mitigate these failures by identifying errors early during development but are constrained in the…
The rapid proliferation of artificial intelligence (AI) in consumer-facing digital products has disrupted the assumptions underlying classical user experience (UX) evaluation frameworks. Legacy metrics such as the System Usability Scale…
Accessibility assessments typically focus on determining a binary measurement of task performance success/failure; and often neglect to acknowledge the nuances of those interactions. Although a large population of blind people find…
The advancement of technology has progressed faster than any other field in the world and with the development of these new technologies, it is important to make sure that these tools can be used by everyone, including people with…
In recent years, attention has increasingly focused on enhancing user satisfaction with user interfaces, spanning both mobile applications and websites. One fundamental aspect of human-machine interaction is the concept of web usability. In…
In Human-Computer Interaction (HCI) and Ubiquitous Computing, the objective of optimizing device interactions and personalizing user experiences has placed a new emphasis on accurately evaluating cognitive readiness using wearable devices.…