Related papers: Are UX evaluation methods truly accessible
Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…
For more then a decade the term User Experience (UX) has been highly debated and defined in many ways. However, often UX remains as a vague concept and it may be hard to understand the very nature of it. In this paper we aimed at providing…
Sensory substitution or enhancement techniques have been proposed to enable deaf or hard of hearing (DHH) people to listen to and even compose music. However, little is known about how such techniques enhance DHH people's music experience.…
This paper presents a systematic literature review of music technology tailored for blind and low vision (BLV) individuals. Music activities can be particularly beneficial for BLV people. However, a systematic approach to organizing…
Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…
People with visual impairments perceive their environment non-visually and often use AI-powered assistive tools to obtain textual descriptions of visual information. Recent large vision-language model-based AI-powered tools like Be My AI…
Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…
Autism Spectrum Disorder (ASD) is a neurodivergent condition with a wide range of characteristics and support levels. Individuals with ASD can exhibit various combinations of traits such as difficulties in social interaction, communication,…
Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…
Web content should be accessible to normal and disabled communities on electronic devices. The Web Accessibility Initiative (WAI) has created standard guidelines called Web Content Accessibility Guidelines (WCAG). Mobile Web Best Practice…
Since prior work has identified that cultural differences influence user design preferences and interaction methods, as well as emphasizing the need to reflect on the appropriateness of popular HCI principles, we believe that it is equally…
Accessibility is essential for designing inclusive urban systems. However, the attempt to capture the complexity of accessibility in a single universal metric has often limited its effective use in design, measurement, and governance across…
Assessing the accessibility of unfamiliar built environments is critical for people with disabilities. However, manual assessments, performed by users or their personal health professionals, are laborious and unscalable, while automatic…
As science gateways mature, sustainability has become a central concern for funders, developers, and institutions. Although user experience (UX) is increasingly acknowledged as vital, it is often approached narrowly--limited to interface…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
Modern trends in interface design for office equipment using controls on touch surfaces create greater obstacles for blind and visually impaired users and contribute to an environment of dependency in work settings. We believe that…
As mixed-ability collaboration has become increasingly focal within accessibility research, managing varied, and sometimes conflicting, access needs has become a key consideration in designing for access. When an accessibility feature or…
Blind people face significant challenges when using smartphones. The focus on improving non-visual mobile accessibility has been at the level of touchscreen access. Our research investigates the challenges faced by blind people in their…
AI systems are increasingly used in high-stakes domains such as credit rating, where fairness concerns are critical. Existing fairness assessments are typically conducted by AI experts or regulators using predefined protected attributes and…
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…