Related papers: Are UX evaluation methods truly accessible
User Experience (UX) evaluation methods that are commonly used with hearing users may not be functional or effective for Deaf users. This is because these methods are primarily designed for users with hearing abilities, which can create…
Accessibility--the process of designing for people with disabilities (PWD)--is an important but under-explored challenge in the visualization research community. Without careful attention, and if PWD are not included as equal participants…
One of the continuing challenges of Human Computer Interaction research is the full inclusion of people with special needs into the digital world. In particular, this crucial category includes people that experiences some kind of limitation…
The increasing integration of Artificial Intelligence (AI) into everyday life makes it essential to explain AI-based decision-making in a way that is understandable to all users, including those with disabilities. Accessible explanations…
Low-code applications are gaining popularity across various fields, enabling non-developers to participate in the software development process. However, due to the strong reliance on graphical user interfaces, they may unintentionally…
AI technologies have the potential to dramatically impact the lives of people with disabilities (PWD). Indeed, improving the lives of PWD is a motivator for many state-of-the-art AI systems, such as automated speech recognition tools that…
We discuss issues of Artificial Intelligence (AI) fairness for people with disabilities, with examples drawn from our research on human-computer interaction (HCI) for AI-based systems for people who are Deaf or Hard of Hearing (DHH). In…
This article proposes to describe and compare the contributions of various techniques of evaluation of the accessibility of E-services carried out starting from (i) methods of inspection (on the basis of traditional ergonomic criteria and…
The development and enhancement of methods for evaluating software accessibility is a relevant challenge in modern software engineering, as ensuring equal access to digital services is a key factor in improving their efficiency and…
This paper proposes a more comprehensive evaluation methodology to measure the usability and user experience qualities of accessible synchronous computer-mediated communication applications. The methodology goes beyond current practices by…
Computer voice is experiencing a renaissance through the growing popularity of voice-based interfaces, agents, and environments. Yet, how to measure the user experience (UX) of voice-based systems remains an open and urgent question,…
Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental…
Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…
As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…
Artificial intelligence systems are widely used by people with sensory disabilities, like loss of vision or hearing, to help perceive or navigate the world around them. This includes tasks like describing an image or object they cannot…
This study investigates the accessibility of open-source electronic health record (EHR) systems for individuals who are visually impaired or blind. Ensuring the accessibility of EHRs to visually impaired users is critical for the diversity,…
There is great promise in creating effective technology experiences during situationally-induced impairments and disabilities through the combination of universal design and adaptive interfaces. We believe this combination is a powerful…
The rapid emergence of generative AI has changed the way that technology is designed, constructed, maintained, and evaluated. Decisions made when creating AI-powered systems may impact some users disproportionately, such as people with…
A sudden reliance on the internet has resulted in the global standardization of specific software and interfaces tailored for the average user. Whether it be web apps or dedicated software, the methods of interaction are seemingly similar.…
Usability evaluation is an essential method to support the design of effective and intuitive user interfaces (UIs). However, it commonly relies on resource-intensive, expert-driven methods, which limit its accessibility, especially for…