Related papers: Intent Aware Context Retrieval for Multi-Turn Agri…
As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…
The primary obstacle to developing technologies for low-resource languages is the lack of usable data. In this paper, we report the adoption and deployment of 4 technology-driven methods of data collection for Gondi, a low-resource…
The increasing use of generative artificial intelligence (GenAI) in qualitative research raises important questions about analytic practice and interpretive authority. This study examines how researchers interact with an Inductive Thematic…
Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…
Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…
Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…
Customer service is the lifeblood of any business. Excellent customer service not only generates return business but also creates new customers. Looking at the demanding market to provide a 24/7 service to customers, many organisations are…
Understanding how users authentically interact with Large Language Models (LLMs) remains a significant challenge in human-computer interaction research. Most existing studies rely on self-reported usage patterns or controlled experimental…
Different from traditional text-to-image retrieval tasks, chat-based image retrieval allows the human-interactive system to iteratively clarify and refine user intent through multi-round dialogue, thereby achieving more fine-grained…
Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…
Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…
Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…
Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…
With the rapid advancement of large language models (LLMs), intelligent conversational assistants have demonstrated remarkable capabilities across various domains. However, they still mainly rely on explicit textual input and do not know…
Students learning algorithms often need support as they interpret traces, debug reasoning errors, and apply procedures across unfamiliar problem instances. In this paper, we present KITE (Knowledge-Informed Tutoring Engine), a…
Large Language Models show promise for agricultural advisory, yet vanilla models exhibit unsupported recommendations, generic advice lacking specific, actionable detail, and communication styles misaligned with smallholder farmer needs. In…
Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…
In this paper we explore the use of meta-knowledge embedded in intent identifiers to improve intent recognition in conversational systems. As evidenced by the analysis of thousands of real-world chatbots and in interviews with professional…
In this work, we present our deployment-ready Speech-to-Speech Machine Translation (SSMT) system for English-Hindi, English-Marathi, and Hindi-Marathi language pairs. We develop the SSMT system by cascading Automatic Speech Recognition…
Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…