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As artificial intelligence plays an increasingly important role in our society, there are ethical and moral obligations for both businesses and researchers to ensure that their machine learning models are designed, deployed, and maintained…
Interactive constraint systems often suffer from infeasibility (no solution) due to conflicting user constraints. A common approach to recover infeasibility is to eliminate the constraints that cause the conflicts in the system. This…
We present a new method for counterfactual explanations (CFEs) based on Bayesian optimisation that applies to both classification and regression models. Our method is a globally convergent search algorithm with support for arbitrary…
In this paper, we demonstrate the feasibility of alterfactual explanations for black box image classifiers. Traditional explanation mechanisms from the field of Counterfactual Thinking are a widely-used paradigm for Explainable Artificial…
Counterfactual explanations are increasingly used as an Explainable Artificial Intelligence (XAI) technique to provide stakeholders of complex machine learning algorithms with explanations for data-driven decisions. The popularity of…
While state-of-the-art NLP models have been achieving the excellent performance of a wide range of tasks in recent years, important questions are being raised about their robustness and their underlying sensitivity to systematic biases that…
State-of-the-art recommender systems have the ability to generate high-quality recommendations, but usually cannot provide intuitive explanations to humans due to the usage of black-box prediction models. The lack of transparency has…
Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…
There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…
Explanations are an important tool for gaining insights into the behavior of ML models, calibrating user trust and ensuring regulatory compliance. Past few years have seen a flurry of post-hoc methods for generating model explanations, many…
Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…
We propose a new approach for building recommender systems by adapting surrogate-assisted interactive genetic algorithms. A pool of user-evaluated items is used to construct an approximative model which serves as a surrogate fitness…
Characterizing users' interests accurately plays a significant role in an effective recommender system. The sequential recommender system can learn powerful hidden representations of users from successive user-item interactions and dynamic…
Evaluating hypothetical statements about how the world would be had a different course of action been taken is arguably one key capability expected from modern AI systems. Counterfactual reasoning underpins discussions in fairness, the…
Recommender systems (RSs) now play a very important role in the online lives of people as they serve as personalized filters for users to find relevant items from an array of options. Owing to their effectiveness, RSs have been widely…
Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…
Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…
Group recommender systems help users make collective choices but often lack transparency, leaving group members uncertain about why items are suggested. Existing explanation methods focus on individuals, offering limited support for groups…
Transparency and explainability are two important aspects to be considered when employing black-box machine learning models in high-stake applications. Providing counterfactual explanations is one way of catering this requirement. However,…
Explainability for machine learning models has gained considerable attention within the research community given the importance of deploying more reliable machine-learning systems. In computer vision applications, generative counterfactual…