Related papers: Dialogue Systems Engineering: A Survey and Future …
With the rapid explosion of the World Wide Web, it is becoming increasingly possible to easily acquire a wide variety of information such as flight schedules, yellow pages, used car prices, current stock prices, entertainment event…
Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…
Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…
Modern systems are increasingly connected and more integrated with other existing systems, giving rise to \textit{systems-of-systems} (SoS). An SoS consists of a set of independent, heterogeneous systems that interact to provide new…
AI-based systems are software systems with functionalities enabled by at least one AI component (e.g., for image- and speech-recognition, and autonomous driving). AI-based systems are becoming pervasive in society due to advances in AI.…
Dialogue systems have become recently essential in our life. Their use is getting more and more fluid and easy throughout the time. This boils down to the improvements made in NLP and AI fields. In this paper, we try to provide an overview…
Engineering a sustainable world requires to consider various systems that interact with each other. These systems include ecological systems, economical systems, social systems and tech-nical systems. They are loosely coupled,…
Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…
Society today cannot run without software and by extension, without Software Engineering. Since this discipline emerged in 1968, practitioners have learned valuable lessons that have contributed to current practices. Some have become…
Surprisingly promising results have been achieved by deep learning (DL) systems in recent years. Many of these achievements have been reached in academic settings, or by large technology companies with highly skilled research groups and…
Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…
Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…
Dialogue-based human-AI collaboration can revolutionize collaborative problem-solving, creative exploration, and social support. To realize this goal, the development of automated agents proficient in skills such as negotiating, following…
This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and…
Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…
This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…
Software engineering research benefited for decades from openly available tools, accessible systems, and problems that could be studied at modest scale. Today, many of the most relevant software systems are large, proprietary, and embedded…
In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…
The rapid advancement of Large Language Models (LLMs) is reshaping software engineering by profoundly influencing coding, documentation, and system maintenance practices. As these tools become deeply embedded in developers' daily workflows,…
Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…