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Large language models (LLMs) have made remarkable progress in generating fluent text, but they still face a critical challenge of contextual misalignment in long-term and dynamic dialogue. When human users omit premises, simplify…

Artificial Intelligence · Computer Science 2026-03-18 Ding Wei

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

Artificial intelligence (AI) has been used in various areas to support system optimization and find solutions where the complexity makes it challenging to use algorithmic and heuristics. Case-based Reasoning (CBR) is an AI technique…

Artificial Intelligence · Computer Science 2020-09-10 Eliseu M. Oliveira , Rafael F. Reale , Joberto S. B. Martins

We recommend using a model-centric, Boolean Satisfiability (SAT) formalism to obtain useful explanations of trained model behavior, different and complementary to what can be gleaned from LIME and SHAP, popular data-centric explanation…

Machine Learning · Computer Science 2021-10-28 Cecilia G. Morales , Nicholas Gisolfi , Robert Edman , James K. Miller , Artur Dubrawski

State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

Despite promising developments in Explainable Artificial Intelligence, the practical value of XAI methods remains under-explored and insufficiently validated in real-world settings. Robust and context-aware evaluation is essential, not only…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Kristýna Sirka Kacafírková , Maxwell Szymanski , An Jacobs , Denis Parra , Katrien Verbert

We propose a human-centred explanation method for rule-based automated decision-making systems in the legal domain. Firstly, we establish a conceptual framework for developing explanation methods, representing its key internal components…

Artificial Intelligence · Computer Science 2023-10-26 Suzan Zuurmond , AnneMarie Borg , Matthijs van Kempen , Remi Wieten

Predictive Process Monitoring (PPM) often uses deep learning models to predict the future behavior of ongoing processes, such as predicting process outcomes. While these models achieve high accuracy, their lack of interpretability…

Artificial Intelligence · Computer Science 2025-06-23 Soobin Chae , Suhwan Lee , Hanna Hauptmann , Hajo A. Reijers , Xixi Lu

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

Decision-making systems based on AI and machine learning have been used throughout a wide range of real-world scenarios, including healthcare, law enforcement, education, and finance. It is no longer far-fetched to envision a future where…

Artificial Intelligence · Computer Science 2022-07-26 Drago Plecko , Elias Bareinboim

Developing safe, effective, and practically useful clinical prediction models (CPMs) traditionally requires iterative collaboration between clinical experts, data scientists, and informaticists. This process refines the often small but…

Artificial Intelligence · Computer Science 2026-01-15 Jean Feng , Avni Kothari , Patrick Vossler , Andrew Bishara , Lucas Zier , Newton Addo , Aaron Kornblith , Yan Shuo Tan , Chandan Singh

Evaluation has always been a key challenge in the development of artificial intelligence (AI) based software, due to the technical complexity of the software artifact and, often, its embedding in complex sociotechnical processes. Recent…

Computers and Society · Computer Science 2018-10-23 Alun Preece , Rob Ashelford , Harry Armstrong , Dave Braines

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

This paper contributes with a pragmatic evaluation framework for explainable Machine Learning (ML) models for clinical decision support. The study revealed a more nuanced role for ML explanation models, when these are pragmatically embedded…

Artificial Intelligence · Computer Science 2022-12-22 Oskar Wysocki , Jessica Katharine Davies , Markel Vigo , Anne Caroline Armstrong , Dónal Landers , Rebecca Lee , André Freitas

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

With the blooming of various Pre-trained Language Models (PLMs), Machine Reading Comprehension (MRC) has embraced significant improvements on various benchmarks and even surpass human performances. However, the existing works only target on…

Computation and Language · Computer Science 2020-11-16 Yiming Cui , Ting Liu , Shijin Wang , Guoping Hu

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs expressed in user feedback into structured requirements and…

Explainable AI (XAI) methods identify which features are relevant to a model's predictions but often fail to clarify why certain decisions are made. In this work, we present a novel method that integrates causality with argument-based…

Artificial Intelligence · Computer Science 2026-05-22 Henry Salgado , Meagan R. Kendall , Martine Ceberio