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AI sycophancy is increasingly recognized as a harmful alignment, but research remains fragmented and underdeveloped at the conceptual level. This article redefines AI sycophancy as the tendency of large language models (LLMs) and other…

Human-Computer Interaction · Computer Science 2025-09-29 Lihua Du , Xing Lyu , Lezi Xie , Bo Feng

Human-AI complementarity is the claim that a human supported by an AI system can outperform either alone in a decision-making process. Since its introduction in the humanAI interaction literature, it has gained traction by generalizing the…

Artificial Intelligence · Computer Science 2026-04-23 Andrea Ferrario , Alessandro Facchini , Juan M. Durán

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

A critical challenge remains unresolved as generative AI systems are quickly implemented in various organizational settings. Despite significant advances in memory components such as RAG, vector stores, and LLM agents, these systems still…

Artificial Intelligence · Computer Science 2025-06-09 Kristy Wedel

We present a new explainable AI (XAI) framework aimed at increasing justified human trust and reliance in the AI machine through explanations. We pose explanation as an iterative communication process, i.e. dialog, between the machine and…

Artificial Intelligence · Computer Science 2019-09-17 Arjun R. Akula , Changsong Liu , Sari Saba-Sadiya , Hongjing Lu , Sinisa Todorovic , Joyce Y. Chai , Song-Chun Zhu

Recent work on interpretability in machine learning and AI has focused on the building of simplified models that approximate the true criteria used to make decisions. These models are a useful pedagogical device for teaching trained…

Artificial Intelligence · Computer Science 2018-11-06 Brent Mittelstadt , Chris Russell , Sandra Wachter

Modern data analytics underpinned by machine learning techniques has become a key enabler to the automation of data-led decision making. As an important branch of state-of-the-art data analytics, business process predictions are also faced…

Artificial Intelligence · Computer Science 2021-07-22 Chun Ouyang , Renuka Sindhgatta , Catarina Moreira

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…

Artificial Intelligence · Computer Science 2021-06-09 Yu-Liang Chou , Catarina Moreira , Peter Bruza , Chun Ouyang , Joaquim Jorge

While the capabilities and utility of AI systems have advanced, rigorous norms for evaluating these systems have lagged. Grand claims, such as models achieving general reasoning capabilities, are supported with model performance on narrow…

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

This position paper looks at differences between the current understandings of human-centered explainability and explainability AI. We discuss current ideas in both fields, as well as the differences and opportunities we discovered. As an…

Human-Computer Interaction · Computer Science 2025-07-10 Janin Koch , Vitor Fortes Rey

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

This paper introduces reviewability as a framework for improving the accountability of automated and algorithmic decision-making (ADM) involving machine learning. We draw on an understanding of ADM as a socio-technical process involving…

Computers and Society · Computer Science 2021-02-11 Jennifer Cobbe , Michelle Seng Ah Lee , Jatinder Singh

In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…

Human-Computer Interaction · Computer Science 2024-07-16 Ronal Singh , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere , Piers Howe , Paul Dourish

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

The remarkable success of Artificial Intelligence in advancing automated decision-making is evident both in academia and industry. Within the plethora of applications, ranking systems hold significant importance in various domains. This…

Information Retrieval · Computer Science 2023-12-19 Alessandro Castelnovo , Riccardo Crupi , Nicolò Mombelli , Gabriele Nanino , Daniele Regoli

Artificial Intelligence (AI) models increasingly drive high-stakes consumer interactions, yet their decision logic often remains opaque. Prevailing explainable AI techniques rely on post hoc numerical feature attributions, which fail to…

Computation and Language · Computer Science 2026-01-09 Xiang Cheng , Wen Wang , Anindya Ghose
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