Related papers: An Appraisal-Based Approach to Human-Centred Expla…
AI sycophancy is increasingly recognized as a harmful alignment, but research remains fragmented and underdeveloped at the conceptual level. This article redefines AI sycophancy as the tendency of large language models (LLMs) and other…
Human-AI complementarity is the claim that a human supported by an AI system can outperform either alone in a decision-making process. Since its introduction in the humanAI interaction literature, it has gained traction by generalizing the…
In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…
A critical challenge remains unresolved as generative AI systems are quickly implemented in various organizational settings. Despite significant advances in memory components such as RAG, vector stores, and LLM agents, these systems still…
We present a new explainable AI (XAI) framework aimed at increasing justified human trust and reliance in the AI machine through explanations. We pose explanation as an iterative communication process, i.e. dialog, between the machine and…
Recent work on interpretability in machine learning and AI has focused on the building of simplified models that approximate the true criteria used to make decisions. These models are a useful pedagogical device for teaching trained…
Modern data analytics underpinned by machine learning techniques has become a key enabler to the automation of data-led decision making. As an important branch of state-of-the-art data analytics, business process predictions are also faced…
With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…
Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…
There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…
While the capabilities and utility of AI systems have advanced, rigorous norms for evaluating these systems have lagged. Grand claims, such as models achieving general reasoning capabilities, are supported with model performance on narrow…
Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…
This position paper looks at differences between the current understandings of human-centered explainability and explainability AI. We discuss current ideas in both fields, as well as the differences and opportunities we discovered. As an…
Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…
The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…
This paper introduces reviewability as a framework for improving the accountability of automated and algorithmic decision-making (ADM) involving machine learning. We draw on an understanding of ADM as a socio-technical process involving…
In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…
eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…
The remarkable success of Artificial Intelligence in advancing automated decision-making is evident both in academia and industry. Within the plethora of applications, ranking systems hold significant importance in various domains. This…
Artificial Intelligence (AI) models increasingly drive high-stakes consumer interactions, yet their decision logic often remains opaque. Prevailing explainable AI techniques rely on post hoc numerical feature attributions, which fail to…