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A critical challenge remains unresolved as generative AI systems are quickly implemented in various organizational settings. Despite significant advances in memory components such as RAG, vector stores, and LLM agents, these systems still…

Artificial Intelligence · Computer Science 2025-06-09 Kristy Wedel

The automation and digitalization of business processes has resulted in large amounts of data captured in information systems, which can aid businesses in understanding their processes better, improve workflows, or provide operational…

Artificial Intelligence · Computer Science 2022-07-21 Timo Rohrer , Anahita Farhang Ghahfarokhi , Mohamed Behery , Gerhard Lakemeyer , Wil M. P. van der Aalst

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

The benefits of adopting artificial intelligence (AI) in manufacturing are undeniable. However, operationalizing AI beyond the prototype, especially when involved with cyber-physical production systems (CPPS), remains a significant…

Software Engineering · Computer Science 2025-09-16 Lukas Rauh , Mel-Rick Süner , Daniel Schel , Thomas Bauernhansl

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Explainability remains a critical challenge in artificial intelligence (AI) systems, particularly in high stakes domains such as healthcare, finance, and decision support, where users must understand and trust automated reasoning.…

Human-Computer Interaction · Computer Science 2025-08-05 Rukshani Somarathna , Madhawa Perera , Tom Gedeon , Matt Adcock

Driven by the rapid ascent of artificial intelligence (AI), organizations are at the epicenter of a seismic shift, facing a crucial question: How can AI be successfully integrated into existing operations? To help answer it, manage…

Software Engineering · Computer Science 2024-02-09 Tamen Jadad-Garcia , Alejandro R. Jadad

Performance analysis in process mining aims to provide insights on the performance of a business process by using a process model as a formal representation of the process. Such insights are reliably interpreted by process analysts in the…

Artificial Intelligence · Computer Science 2022-11-01 Gyunam Park , Jan Niklas Adams , Wil. M. P. van der Aalst

Business processes that involve AI-powered automation have been gaining importance and market share in recent years. These business processes combine the characteristics of classical business process management, goal-driven chatbots,…

Artificial Intelligence · Computer Science 2022-12-14 Sergey Zeltyn , Segev Shlomov , Avi Yaeli , Alon Oved

Object-Oriented Programming (OOP) has become a crucial paradigm for managing the growing complexity of modern software systems, particularly in fields like machine learning, deep learning, large language models (LLM), and data analytics.…

Computation and Language · Computer Science 2025-12-24 Tianyang Wang , Ziqian Bi , Keyu Chen , Jiawei Xu , Qian Niu , Junyu Liu , Benji Peng , Ming Li , Sen Zhang , Xuanhe Pan , Jinlang Wang , Pohsun Feng , Yizhu Wen , Xinyuan Song , Ming Liu

Real-world processes often involve interdependent objects that also carry data values, such as integers, reals, or strings. However, existing process formalisms fall short to combine key modeling features, such as tracking object…

Multiagent Systems · Computer Science 2025-05-22 Alessandro Gianola , Marco Montali , Sarah Winkler

Generative AI, such as image generation models and large language models, stands to provide tremendous value to end-user programmers in creative and knowledge workflows. Current research methods struggle to engage end-users in a realistic…

Human-Computer Interaction · Computer Science 2023-12-29 Advait Sarkar , Ian Drosos , Rob Deline , Andrew D. Gordon , Carina Negreanu , Sean Rintel , Jack Williams , Benjamin Zorn

The attempt to utilize machine learning in PCG has been made in the past. In this survey paper, we investigate how generative artificial intelligence (AI), which saw a significant increase in interest in the mid-2010s, is being used for…

Artificial Intelligence · Computer Science 2024-07-15 Xinyu Mao , Wanli Yu , Kazunori D Yamada , Michael R. Zielewski

Object-Centric Process Mining enables the analysis of complex operational behavior by capturing interactions among multiple business objects (e.g., orders, items, deliveries). These interactions are recorded using Object-Centric Event Data…

Databases · Computer Science 2025-08-27 Shahrzad Khayatbashi , Majid Rafiei , Jiayuan Chen , Timotheus Kampik , Gregor Berg , Amin Jalali

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella

Organizations increasingly adopt AI technologies to accelerate their performance and capacity to adapt to market dynamics. This study examines how organizations implement AI in experimental methodologies such as growth hacking, lean…

Computers and Society · Computer Science 2026-03-24 Parisa Omidmand , Saeid Ataei

The use of artificial intelligence (AI) in research across all disciplines is becoming ubiquitous. However, this ubiquity is largely driven by hyperspecific AI models developed during scientific studies for accomplishing a well-defined,…

Computers and Society · Computer Science 2023-12-19 Rishab Jain , Aditya Jain

Generative artificial intelligence (AI) tools can now help people perform complex data science tasks regardless of their expertise. While these tools have great potential to help more people work with data, their end-to-end approach does…

Human-Computer Interaction · Computer Science 2026-03-27 Venkatesh Sivaraman , Patrick Vossler , Adam Perer , Julian Hong , Jean Feng

This paper presents multi- and interdisciplinary approaches for finding the appropriate AI technologies for research information. Professional research information management (RIM) is becoming increasingly important as an expressly…

Digital Libraries · Computer Science 2024-05-24 Otmane Azeroual , Tibor Koltay

Predictive Process Monitoring (PPM) has been integrated into process mining tools as a value-adding task. PPM provides useful predictions on the further execution of the running business processes. To this end, machine learning-based…

Machine Learning · Computer Science 2022-02-18 Ghada Elkhawaga , Mervat Abuelkheir , Manfred Reichert