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The rapid adoption of large language models (LLMs) in recommender systems (RS) presents new challenges in understanding and evaluating their biases, which can result in unfairness or the amplification of stereotypes. Traditional fairness…

Information Retrieval · Computer Science 2024-09-12 Yashar Deldjoo , Fatemeh Nazary

While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…

Computation and Language · Computer Science 2025-10-06 Moonkyung Ryu , Chih-Wei Hsu , Yinlam Chow , Mohammad Ghavamzadeh , Craig Boutilier

Recent advancements have showcased the potential of Large Language Models (LLMs) in executing reasoning tasks, particularly facilitated by Chain-of-Thought (CoT) prompting. While tasks like arithmetic reasoning involve clear, definitive…

Information Retrieval · Computer Science 2024-08-05 Alicia Y. Tsai , Adam Kraft , Long Jin , Chenwei Cai , Anahita Hosseini , Taibai Xu , Zemin Zhang , Lichan Hong , Ed H. Chi , Xinyang Yi

There is growing interest in exploring user simulation as an alternative to gathering and scoring real user-chatbot interactions for AI chatbot evaluation. For this purpose, it is important to ensure the realism of the simulation, i.e., the…

Computation and Language · Computer Science 2026-05-05 Yu Lu Liu , Hyokun Yun , Tanya Roosta , Ziang Xiao

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

With the rapid development of online services, recommender systems (RS) have become increasingly indispensable for mitigating information overload. Despite remarkable progress, conventional recommendation models (CRM) still have some…

Information Retrieval · Computer Science 2024-07-10 Jianghao Lin , Xinyi Dai , Yunjia Xi , Weiwen Liu , Bo Chen , Hao Zhang , Yong Liu , Chuhan Wu , Xiangyang Li , Chenxu Zhu , Huifeng Guo , Yong Yu , Ruiming Tang , Weinan Zhang

Recommender systems (RSs) play a central role in connecting users to content, products, and services, matching candidate items to users based on their preferences. While traditional RSs rely on implicit user feedback signals, conversational…

Artificial Intelligence · Computer Science 2023-10-11 Jihwan Jeong , Yinlam Chow , Guy Tennenholtz , Chih-Wei Hsu , Azamat Tulepbergenov , Mohammad Ghavamzadeh , Craig Boutilier

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

Requirements elicitation, a critical, yet time-consuming and challenging step in product development, often fails to capture the full spectrum of user needs. This may lead to products that fall short of expectations. This paper introduces a…

Human-Computer Interaction · Computer Science 2024-04-26 Mohammadmehdi Ataei , Hyunmin Cheong , Daniele Grandi , Ye Wang , Nigel Morris , Alexander Tessier

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

With the rapid advancement of large language models (LLMs), recent years have witnessed many promising studies on leveraging LLM-based agents to simulate human social behavior. While prior work has demonstrated significant potential across…

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…

Computation and Language · Computer Science 2025-10-02 Xiaoyan Zhao , Ming Yan , Yang Zhang , Yang Deng , Jian Wang , Fengbin Zhu , Yilun Qiu , Hong Cheng , Tat-Seng Chua

Simulating nuanced user experiences within complex interactive search systems poses distinct challenge for traditional methodologies, which often rely on static user proxies or, more recently, on standalone large language model (LLM) agents…

Information Retrieval · Computer Science 2026-03-02 Saber Zerhoudi , Michael Granitzer

Recommender systems (RS) are increasingly vulnerable to shilling attacks, where adversaries inject fake user profiles to manipulate system outputs. Traditional attack strategies often rely on simplistic heuristics, require access to…

Information Retrieval · Computer Science 2025-05-21 Shengkang Gu , Jiahao Liu , Dongsheng Li , Guangping Zhang , Mingzhe Han , Hansu Gu , Peng Zhang , Ning Gu , Li Shang , Tun Lu

In recent years, integrating large language models (LLMs) into recommender systems has created new opportunities for improving recommendation quality. However, a comprehensive benchmark is needed to thoroughly evaluate and compare the…

Information Retrieval · Computer Science 2025-10-30 Qijiong Liu , Jieming Zhu , Lu Fan , Kun Wang , Hengchang Hu , Wei Guo , Yong Liu , Xiao-Ming Wu

Ensuring the long-term sustainability of recommender systems (RS) emerges as a crucial issue. Traditional offline evaluation methods for RS typically focus on immediate user feedback, such as clicks, but they often neglect the long-term…

Information Retrieval · Computer Science 2025-02-12 Xiaopeng Ye , Chen Xu , Zhongxiang Sun , Jun Xu , Gang Wang , Zhenhua Dong , Ji-Rong Wen

We primarily focus on the field of large language models (LLMs) for recommendation, which has been actively explored recently and poses a significant challenge in effectively enhancing recommender systems with logical reasoning abilities…

Information Retrieval · Computer Science 2024-08-13 Jiachen Zhu , Jianghao Lin , Xinyi Dai , Bo Chen , Rong Shan , Jieming Zhu , Ruiming Tang , Yong Yu , Weinan Zhang