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AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…

Human-Computer Interaction · Computer Science 2023-06-16 Valerie Chen , Q. Vera Liao , Jennifer Wortman Vaughan , Gagan Bansal

Robots today often miss a key ingredient of truly intelligent behavior: the ability to reflect on their own cognitive processes and decisions. In humans, this self-monitoring or metacognition is crucial for learning, decision making and…

People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…

Human-Computer Interaction · Computer Science 2025-03-20 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Finale Doshi-Velez , Krzysztof Z. Gajos

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

Human-Computer Interaction · Computer Science 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

The ability to discern between true and false information is essential to making sound decisions. However, with the recent increase in AI-based disinformation campaigns, it has become critical to understand the influence of deceptive…

Computers and Society · Computer Science 2022-10-18 Valdemar Danry , Pat Pataranutaporn , Ziv Epstein , Matthew Groh , Pattie Maes

The growing use of artificial intelligence (AI) in education, professional work, and everyday problem-solving has raised important questions about its effect on human reasoning. While AI can improve efficiency, save time, and support…

Human-Computer Interaction · Computer Science 2026-04-22 M Murshidul Bari , Akif Islam , Mohd Ruhul Ameen , Abu Saleh Musa Miah , Jungpil Shin

Metacognition is the concept of reasoning about an agent's own internal processes, and it has recently received renewed attention with respect to artificial intelligence (AI) and, more specifically, machine learning systems. This paper…

Artificial Intelligence · Computer Science 2025-08-11 Paulo Shakarian , Gerardo I. Simari , Nathaniel D. Bastian

Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…

Human-Computer Interaction · Computer Science 2025-08-21 Shiyang Lai , Junsol Kim , Nadav Kunievsky , Yujin Potter , James Evans

Whenever an AI model is used to predict a relevant (binary) outcome in AI-assisted decision making, it is widely agreed that, together with each prediction, the model should provide an AI confidence value. However, it has been unclear why…

Artificial Intelligence · Computer Science 2025-01-27 Nina L. Corvelo Benz , Manuel Gomez Rodriguez

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

Human-Computer Interaction · Computer Science 2026-03-24 Yuta Tsuchiya , Yukino Baba

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz

Recent developments in artificial intelligence (AI) have permeated through an array of different immersive environments, including virtual, augmented, and mixed realities. AI brings a wealth of potential that centers on its ability to…

Human-Computer Interaction · Computer Science 2024-05-10 Wangfan Li , Rohit Mallick , Carlos Toxtli-Hernandez , Christopher Flathmann , Nathan J. McNeese

Teaching unbiased decision-making is crucial for addressing biased decision-making in daily life. Although both raising awareness of personal biases and providing guidance on unbiased decision-making are essential, the latter topics remains…

Human-Computer Interaction · Computer Science 2024-04-09 Mingzhe Yang , Hiromi Arai , Naomi Yamashita , Yukino Baba

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…

Human-Computer Interaction · Computer Science 2025-02-21 Takehiro Takayanagi , Ryuji Hashimoto , Chung-Chi Chen , Kiyoshi Izumi

This paper stresses the importance of biases in the field of artificial intelligence (AI) in two regards. First, in order to foster efficient algorithmic decision-making in complex, unstable, and uncertain real-world environments, we argue…

Machine Learning · Computer Science 2023-02-15 Sarah Fabi , Thilo Hagendorff

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

Automated verbal deception detection using methods from Artificial Intelligence (AI) has been shown to outperform humans in disentangling lies from truths. Research suggests that transparency and interpretability of computational methods…

Human-Computer Interaction · Computer Science 2026-04-10 Riccardo Loconte , Merylin Monaro , Pietro Pietrini , Bruno Verschuere , Bennett Kleinberg