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User reporting systems are central to addressing interpersonal conflicts and protecting users from harm in online spaces, particularly those with heightened privacy expectations. However, users often express frustration at their lack of…
Ensuring data quality in machine learning (ML) systems has become increasingly complex as regulatory requirements expand. In the European Union (EU), frameworks such as the General Data Protection Regulation (GDPR) and the Artificial…
Regulations govern many aspects of citizens' daily lives. Governments and businesses routinely automate these in the form of coded rules (e.g., to check a citizen's eligibility for specific benefits). However, the path to automation is long…
Large language models (LLMs) are increasingly central to many applications, raising concerns about bias, fairness, and regulatory compliance. This paper reviews risks of biased outputs and their societal impact, focusing on frameworks like…
Calls for heightened consideration of fairness and accountability in algorithmically-informed public decisions---like taxation, justice, and child protection---are now commonplace. How might designers support such human values? We…
Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to the DSA Transparency Database. From its inception, this…
Children's agency plays a critical role in shaping children's autonomy, participation, and well-being in their interactions with digital systems, particularly in emerging child-AI contexts. However, how designers currently understand and…
Amidst the emergence of powerful intelligent technologies such as LLMs and text-to-image AIs that promise to enhance creative processes, designers face the challenges of remaining empowered and creative while working with these foreign…
We are currently unable to specify human goals and societal values in a way that reliably directs AI behavior. Law-making and legal interpretation form a computational engine that converts opaque human values into legible directives. "Law…
Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in…
The opacity of machine learning data is a significant threat to ethical data work and intelligible systems. Previous research has addressed this issue by proposing standardized checklists to document datasets. This paper expands that field…
Modern software has been an integral part of everyday activities in many disciplines and application contexts. Introducing intelligent automation by leveraging artificial intelligence (AI) led to break-throughs in many fields. The…
Access to accurate and actionable harm reduction information can directly impact the health outcomes of People Who Use Drugs (PWUD), yet existing online channels often fail to meet their diverse and dynamic needs due to limitations in…
The presumed data owners' right to explanations brought about by the General Data Protection Regulation in Europe has shed light on the social challenges of explainable artificial intelligence (XAI). In this paper, we present a case study…
Artificial intelligence is not only increasingly used in business and administration contexts, but a race for its regulation is also underway, with the EU spearheading the efforts. Contrary to existing literature, this article suggests,…
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…
Legal professionals spend significant time reading, writing, and interpreting complex documents, yet research has not fully captured how they approach these tasks or what they expect from skimming and writing-support tools. To examine…
As artificial intelligence (AI) becomes increasingly embedded in digital, social, and institutional infrastructures, and AI and platforms are merged into hybrid structures, systemic risk has emerged as a critical but undertheorized…
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the privacy outcomes of user experience, which often emerge…
The anticipated positive social impact of regulatory processes requires both the accuracy and efficiency of their application. Modern artificial intelligence technologies, including natural language processing and machine-assisted…