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Related papers: Conversations Gone Awry, But Then? Evaluating Conv…

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Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

For spoken dialog systems to conduct fluid conversational interactions with users, the systems must be sensitive to turn-taking cues produced by a user. Models should be designed so that effective decisions can be made as to when it is…

Computation and Language · Computer Science 2018-07-02 Matthew Roddy , Gabriel Skantze , Naomi Harte

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that…

Computation and Language · Computer Science 2024-03-26 Biswesh Mohapatra , Seemab Hassan , Laurent Romary , Justine Cassell

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Autonomous Vehicle decisions rely on multimodal prediction models that account for multiple route options and the inherent uncertainty in human behavior. However, models can suffer from mode collapse, where only the most likely mode is…

Robotics · Computer Science 2025-07-01 Maarten Hugenholtz , Anna Meszaros , Jens Kober , Zlatan Ajanovic

Machine translation models are still inappropriate for translating chats, despite the popularity of translation software and plug-in applications. The complexity of dialogues poses significant challenges and can hinder crosslingual…

Computation and Language · Computer Science 2024-11-06 Yunmeng Li , Jun Suzuki , Makoto Morishita , Kaori Abe , Kentaro Inui

Conversational artificial intelligence (ConvAI) systems have attracted much academic and commercial attention recently, making significant progress on both fronts. However, little existing work discusses how these systems can be developed…

Computation and Language · Computer Science 2022-01-12 Peng Qi , Jing Huang , Youzheng Wu , Xiaodong He , Bowen Zhou

While machine learning models have achieved unprecedented success in real-world applications, they might make biased/unfair decisions for specific demographic groups and hence result in discriminative outcomes. Although research efforts…

Machine Learning · Computer Science 2022-12-08 Yuying Zhao , Yu Wang , Tyler Derr

Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…

Computers and Society · Computer Science 2025-03-19 Deb Roy , Lawrence Lessig , Audrey Tang

Automated generalisation has known important improvements these last few years. However, an issue that still deserves more study concerns the automatic evaluation of generalised data. Indeed, many automated generalisation systems require…

Human-Computer Interaction · Computer Science 2012-04-20 Patrick Taillandier , Julien Gaffuri

Despite the increasing effectiveness of language models, their reasoning capabilities remain underdeveloped. In particular, causal reasoning through counterfactual question answering is lacking. This work aims to bridge this gap. We first…

Computation and Language · Computer Science 2025-03-18 Alihan Hüyük , Xinnuo Xu , Jacqueline Maasch , Aditya V. Nori , Javier González

Current evaluation metrics for language modeling and generation rely heavily on the accuracy of predicted (or generated) words as compared to a reference ground truth. While important, token-level accuracy only captures one aspect of a…

Computation and Language · Computer Science 2020-10-15 Shiran Dudy , Steven Bedrick

We present a new framework called KorraAI for conceiving and building embodied conversational agents (ECAs). Our framework models ECAs' behavior considering contextual information, for example, about environment and interaction time, and…

Artificial Intelligence · Computer Science 2023-07-21 Anton Andreev , Grégoire Cattan

Forecasting is an important task in many domains, such as technology and economics. However existing forecasting benchmarks largely lack comprehensive confidence assessment, focus on limited question types, and often consist of artificial…

Machine Learning · Computer Science 2025-05-19 Zhangdie Yuan , Zifeng Ding , Andreas Vlachos

The confluence of Artificial Intelligence and Computational Psychology presents an opportunity to model, understand, and interact with complex human psychological states through computational means. This paper presents a comprehensive,…

Artificial Intelligence · Computer Science 2025-12-16 Anant Pareek

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

Computation and Language · Computer Science 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Although much work in NLP has focused on measuring and mitigating stereotypical bias in semantic spaces, research addressing bias in computational argumentation is still in its infancy. In this paper, we address this research gap and…

Computation and Language · Computer Science 2022-04-11 Carolin Holtermann , Anne Lauscher , Simone Paolo Ponzetto

\textit{\textbf{\textcolor{red}{Warning}:} This paper contains content that may be offensive or upsetting.} Pretrained conversational agents have been exposed to safety issues, exhibiting a range of stereotypical human biases such as gender…

Computation and Language · Computer Science 2023-05-22 Jiaxu Zhao , Meng Fang , Zijing Shi , Yitong Li , Ling Chen , Mykola Pechenizkiy