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Conversational AI models are becoming increasingly popular and are about to replace traditional search engines for information retrieval and product discovery. This raises concerns about monetization strategies and the potential for subtle…

General Economics · Economics 2024-09-19 Tobias Werner , Ivan Soraperra , Emilio Calvano , David C. Parkes , Iyad Rahwan

Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and…

Emerging Technologies · Computer Science 2026-01-21 Jiqun Liu

Accurately predicting future behaviors of surrounding vehicles is an essential capability for autonomous vehicles in order to plan safe and feasible trajectories. The behaviors of others, however, are full of uncertainties. Both rational…

Robotics · Computer Science 2019-07-25 Yeping Hu , Liting Sun , Masayoshi Tomizuka

Some exciting new approaches to neural architectures for the analysis of conversation have been introduced over the past couple of years. These include neural architectures for detecting emotion, dialogue acts, and sentiment polarity. They…

Computation and Language · Computer Science 2022-04-01 Chloé Clavel , Matthieu Labeau , Justine Cassell

Forecasting the behavior of other agents is an integral part of the modern robotic autonomy stack, especially in safety-critical scenarios with human-robot interaction, such as autonomous driving. In turn, there has been a significant…

Robotics · Computer Science 2021-07-23 Boris Ivanovic , Marco Pavone

Evaluation of conversational naturalness is essential for developing human-like speech agents. However, existing speech naturalness predictors are often designed to assess utterances from a single speaker, failing to capture…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-03 Anfeng Xu , Yashesh Gaur , Naoyuki Kanda , Zhicheng Ouyang , Katerina Zmolikova , Desh Raj , Simone Merello , Anna Sun , Ozlem Kalinli

To communicate with new partners in new contexts, humans rapidly form new linguistic conventions. Recent neural language models are able to comprehend and produce the existing conventions present in their training data, but are not able to…

Computation and Language · Computer Science 2020-10-14 Robert D. Hawkins , Minae Kwon , Dorsa Sadigh , Noah D. Goodman

Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…

Computation and Language · Computer Science 2021-12-07 Shachi H Kumar , Hsuan Su , Ramesh Manuvinakurike , Saurav Sahay , Lama Nachman

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

In this study, we introduce the Conversation Progress Guide (CPG), a system designed for text-based conversational AI interactions that provides a visual interface to represent progress. Users often encounter failures when interacting with…

Human-Computer Interaction · Computer Science 2025-02-26 Daeun Jeong , Sungbok Shin , Jongwook Jeong

Constructing general knowledge by learning task-independent models of the world can help agents solve challenging problems. However, both constructing and evaluating such models remains an open challenge. The most common approaches to…

Artificial Intelligence · Computer Science 2021-04-15 Alex Kearney , Anna Koop , Patrick M. Pilarski

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

In this report, we review the current state of methodologies to forecast the arrival of artificial general intelligence, assess their reliability, and analyze the implications for strategy and policy. We synthesize diverse forecasting…

Computers and Society · Computer Science 2026-04-28 Gopal P. Sarma , Sunny D. Bhatt , Michael Jacob , Rachel Steratore

Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…

Computation and Language · Computer Science 2016-04-27 Vlad Niculae , Cristian Danescu-Niculescu-Mizil

Throughout a conversation, participants make choices that can orient the flow of the interaction. Such choices are particularly salient in the consequential domain of crisis counseling, where a difficulty for counselors is balancing between…

Computation and Language · Computer Science 2020-05-12 Justine Zhang , Cristian Danescu-Niculescu-Mizil

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

In open-domain dialogues, predictive uncertainties are mainly evaluated in a domain shift setting to cope with out-of-distribution inputs. However, in real-world conversations, there could be more extensive distributional shifted inputs…

Computation and Language · Computer Science 2021-09-02 Nyoungwoo Lee , ChaeHun Park , Ho-Jin Choi

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach