English
Related papers

Related papers: Conversations Gone Awry, But Then? Evaluating Conv…

200 papers

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns including disrespectful comments and abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2024-09-10 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…

Computation and Language · Computer Science 2025-10-07 Yunfan Zhang , Kathleen McKeown , Smaranda Muresan

Online conversations can sometimes take a turn for the worse, either due to systematic cultural differences, accidental misunderstandings, or mere malice. Automatically forecasting derailment in public online conversations provides an…

Computation and Language · Computer Science 2021-10-12 Yova Kementchedjhieva , Anders Søgaard

Online discussions often derail into toxic exchanges between participants. Recent efforts mostly focused on detecting antisocial behavior after the fact, by analyzing single comments in isolation. To provide more timely notice to human…

Computation and Language · Computer Science 2019-09-05 Jonathan P. Chang , Cristian Danescu-Niculescu-Mizil

Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…

Computation and Language · Computer Science 2022-03-23 Huihan Li , Tianyu Gao , Manan Goenka , Danqi Chen

Conversations among online users sometimes derail, i.e., break down into personal attacks. Such derailment has a negative impact on the healthy growth of cyberspace communities. The ability to predict whether ongoing conversations are…

Computation and Language · Computer Science 2023-03-21 Jiaqing Yuan , Munindar P. Singh

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent…

Computation and Language · Computer Science 2024-02-06 Anthony Sicilia , Hyunwoo Kim , Khyathi Raghavi Chandu , Malihe Alikhani , Jack Hessel

Conversation forecasting tasks a model with predicting the outcome of an unfolding conversation. For instance, it can be applied in social media moderation to predict harmful user behaviors before they occur, allowing for preventative…

Computation and Language · Computer Science 2024-10-22 Anthony Sicilia , Malihe Alikhani

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Forecasting conversational derailment is the task of predicting, as the conversation unfolds, whether it will eventually derail into personal attacks. Since forecasting models operate in an online fashion, they must decide whether to…

Computation and Language · Computer Science 2026-05-29 Laerdon Kim , Vivian Nguyen , Cristian Danescu-Niculescu-Mizil

The state of the art in human computer conversation leaves something to be desired and, indeed, talking to a computer can be down-right annoying. This paper describes an approach to identifying ``opportunities for improvement'' in these…

Computation and Language · Computer Science 2023-07-17 Peter Wallis

We observe that current conversational language models often waver in their judgments when faced with follow-up questions, even if the original judgment was correct. This wavering presents a significant challenge for generating reliable…

Computation and Language · Computer Science 2024-06-12 Qiming Xie , Zengzhi Wang , Yi Feng , Rui Xia

Machine learning is about forecasting. When the forecasts come with an evaluation metric the forecasts become useful. What are reasonable evaluation metrics? How do existing evaluation metrics relate? In this work, we provide a general…

Machine Learning · Computer Science 2025-07-08 Rabanus Derr , Robert C. Williamson

Conversational Question Answering (ConvQA) models aim at answering a question with its relevant paragraph and previous question-answer pairs that occurred during conversation multiple times. To apply such models to a real-world scenario,…

Computation and Language · Computer Science 2023-02-13 Soyeong Jeong , Jinheon Baek , Sung Ju Hwang , Jong C. Park

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

Autonomous vehicles currently suffer from a time-inefficient driving style caused by uncertainty about human behavior in traffic interactions. Accurate and reliable prediction models enabling more efficient trajectory planning could make…

Robotics · Computer Science 2023-02-21 Julian Frederik Schumann , Jens Kober , Arkady Zgonnikov
‹ Prev 1 2 3 10 Next ›