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Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

In this paper, we present CharacterGLM, a series of models built upon ChatGLM, with model sizes ranging from 6B to 66B parameters. Our CharacterGLM is designed for generating Character-based Dialogues (CharacterDial), which aims to equip a…

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Recent advancements in large language models (LLMs) have led to significant progress in text-based dialogue systems. These systems can now generate high-quality responses that are accurate and coherent across a wide range of topics and…

Computation and Language · Computer Science 2025-01-10 Long Mai , Julie Carson-Berndsen

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

Large Language Models (LLMs) have become increasingly integral to enhancing developer productivity, particularly in code generation, comprehension, and repair tasks. However, fine-tuning these models with high-quality, real-world data is…

Software Engineering · Computer Science 2024-12-12 Xiaoyun Liang , Jingyi Ren , Jiayi Qi , Chao Peng , Bo Jiang

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…

Human-Computer Interaction · Computer Science 2025-03-13 Alexander Wuttke , Matthias Aßenmacher , Christopher Klamm , Max M. Lang , Quirin Würschinger , Frauke Kreuter

Recent advances in text-to-speech (TTS) synthesis, particularly those leveraging large language models (LLMs), have significantly improved expressiveness and naturalness. However, generating human-like, interactive dialogue speech remains…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-28 Hanke Xie , Dake Guo , Chengyou Wang , Yue Li , Wenjie Tian , Xinfa Zhu , Xinsheng Wang , Xiulin Li , Guanqiong Miao , Bo Liu , Lei Xie

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Human-Computer Interaction · Computer Science 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

We introduce SimulBench, a benchmark designed to evaluate large language models (LLMs) across a diverse collection of creative simulation scenarios, such as acting as a Linux terminal or playing text games with users. While these simulation…

Computation and Language · Computer Science 2024-09-13 Qi Jia , Xiang Yue , Tianyu Zheng , Jie Huang , Bill Yuchen Lin

Previous in-context learning (ICL) research has focused on tasks such as classification, machine translation, text2table, etc., while studies on whether ICL can improve human-like dialogue generation are scarce. Our work fills this gap by…

Computation and Language · Computer Science 2024-02-20 Jiashu Pu , Yajing Wan , Yuru Zhang , Jing Chen , Ling Cheng , Qian Shao , Yongzhu Chang , Tangjie Lv , Rongsheng Zhang

This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel…

Artificial Intelligence · Computer Science 2023-07-20 Urszula Jessen , Michal Sroka , Dirk Fahland

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

We present a generative dialogue system capable of operating in a full-duplex manner, allowing for seamless interaction. It is based on a large language model (LLM) carefully aligned to be aware of a perception module, a motor function…

Computation and Language · Computer Science 2024-10-30 Peng Wang , Songshuo Lu , Yaohua Tang , Sijie Yan , Wei Xia , Yuanjun Xiong

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

With the continued proliferation of Large Language Model (LLM) based chatbots, there is a growing demand for generating responses that are not only linguistically fluent but also consistently aligned with persona-specific traits in…

Computation and Language · Computer Science 2025-12-12 Qi Lin , Weikai Xu , Lisi Chen , Bin Dai

Tool-augmented LLMs are a promising approach to create AI agents that can have realistic conversations, follow procedures, and call appropriate functions. However, evaluating them is challenging due to the diversity of possible…

Computation and Language · Computer Science 2024-10-11 Samuel Arcadinho , David Aparicio , Mariana Almeida

Reinforcement learning (RL) has shown great promise for developing dialogue management (DM) agents that are non-myopic, conduct rich conversations, and maximize overall user satisfaction. Despite recent developments in RL and language…

Machine Learning · Computer Science 2023-10-31 Dhawal Gupta , Yinlam Chow , Aza Tulepbergenov , Mohammad Ghavamzadeh , Craig Boutilier

Full-duplex dialog models aim to listen and speak simultaneously, delivering rapid responses to dynamic user input. Among different solutions to full-duplexity, a native solution merges multiple channels in each time step, achieving the…

Sound · Computer Science 2026-02-02 Yiqun Yao , Xiang Li , Xin Jiang , Xuezhi Fang , Naitong Yu , Wenjia Ma , Aixin Sun , Yequan Wang