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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

As large language models (LLMs) develop anthropomorphic abilities, they are increasingly being deployed as autonomous agents to interact with humans. However, evaluating their performance in realistic and complex social interactions remains…

Computation and Language · Computer Science 2025-10-28 Shuai Huang , Wenxuan Zhao , Jun Gao

As generative artificial intelligence advances, Large Language Models (LLMs) are being explored for automated graphical user interface (GUI) design. This study investigates the usability and adaptability of LLM-generated interfaces by…

Human-Computer Interaction · Computer Science 2026-02-02 Bartosz Sawicki , Tomasz Les , Dariusz Parzych , Aleksandra Wycisk-Ficek , Pawel Trebacz , Pawel Zawadzki

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

Human-Computer Interaction · Computer Science 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

Optimizing language models for use in conversational agents requires large quantities of example dialogues. Increasingly, these dialogues are synthetically generated by using powerful large language models (LLMs), especially in domains…

Computation and Language · Computer Science 2025-09-19 Joachim De Baer , A. Seza Doğruöz , Thomas Demeester , Chris Develder

We investigate the use of Large Language Models (LLMs) to equip neural robotic agents with human-like social and cognitive competencies, for the purpose of open-ended human-robot conversation and collaboration. We introduce a modular and…

Robotics · Computer Science 2024-09-30 Philipp Allgeuer , Hassan Ali , Stefan Wermter

In this paper, we introduce a novel Face-to-Face spoken dialogue model. It processes audio-visual speech from user input and generates audio-visual speech as the response, marking the initial step towards creating an avatar chatbot system…

Computer Vision and Pattern Recognition · Computer Science 2024-08-05 Se Jin Park , Chae Won Kim , Hyeongseop Rha , Minsu Kim , Joanna Hong , Jeong Hun Yeo , Yong Man Ro

Large-scale language models (LLMs) have emerged as a groundbreaking innovation in the realm of question-answering and conversational agents. These models, leveraging different deep learning architectures such as Transformers, are trained on…

Software Engineering · Computer Science 2023-07-18 Fardin Ahsan Sakib , Saadat Hasan Khan , A. H. M. Rezaul Karim

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Storytelling is a deeply personal and creative process, yet existing methods often treat users as passive consumers, offering generic plots with limited personalization. This undermines engagement and immersion, especially where individual…

Computer Vision and Pattern Recognition · Computer Science 2025-06-30 Minh-Loi Nguyen , Quang-Khai Le , Tam V. Nguyen , Minh-Triet Tran , Trung-Nghia Le

The development of large language models (LLMs), such as GPT, has enabled the construction of several socialbots, like ChatGPT, that are receiving a lot of attention for their ability to simulate a human conversation. However, the…

Computation and Language · Computer Science 2025-01-22 Yankai Zeng , Abhiramon Rajashekharan , Kinjal Basu , Huaduo Wang , Joaquín Arias , Gopal Gupta

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

The rise of LLMs has deflected a growing portion of human-computer interactions towards LLM-based chatbots. The remarkable abilities of these models allow users to interact using long, diverse natural language text covering a wide range of…

Computation and Language · Computer Science 2025-03-06 Shani Goren , Oren Kalinsky , Tomer Stav , Yuri Rapoport , Yaron Fairstein , Ram Yazdi , Nachshon Cohen , Alexander Libov , Guy Kushilevitz

Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language…

Computation and Language · Computer Science 2025-05-06 Qingkai Fang , Yan Zhou , Shoutao Guo , Shaolei Zhang , Yang Feng

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh
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