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The rapid advancement of language models (LMs) necessitates robust alignment with diverse user values. However, current preference optimization approaches often fail to capture the plurality of user opinions, instead reinforcing majority…

Computation and Language · Computer Science 2024-07-25 Louis Castricato , Nathan Lile , Rafael Rafailov , Jan-Philipp Fränken , Chelsea Finn

Context: As the diversity and complexity of regulations affecting Software-Intensive Products and Services (SIPS) is increasing, software engineers need to address the growing regulatory scrutiny. As with any other non-negotiable…

In the last few decades, companies are interested to adopt an online automated recruitment process in an international recruitment environment. The problem is that the recruitment of employees through the manual procedure is a time and…

Information Retrieval · Computer Science 2022-02-21 Amine Barrak , Bram Adams , Amal Zouaq

Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

Recent developments in AI governance and safety research have called for red-teaming methods that can effectively surface potential risks posed by AI models. Many of these calls have emphasized how the identities and backgrounds of…

Artificial Intelligence · Computer Science 2025-10-28 Wesley Hanwen Deng , Sunnie S. Y. Kim , Akshita Jha , Ken Holstein , Motahhare Eslami , Lauren Wilcox , Leon A Gatys

Personalized Large Language Models (LLMs) are increasingly used in diverse applications, where they are assigned a specific persona - such as a happy high school teacher - to guide their responses. While prior research has examined how well…

Computation and Language · Computer Science 2025-09-10 Manon Reusens , Bart Baesens , David Jurgens

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay

AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or…

Human-Computer Interaction · Computer Science 2026-03-31 Ruoxi Shang , Dan Marshall , Edward Cutrell , Denae Ford

Challenges in spatial planning include adjusting settlement patterns to increasing or shrinking populations; it also includes organizing food delivery in rural and peripheral environments. Discourse typically starts with an open problem and…

Software Engineering · Computer Science 2017-08-02 Kurt Schneider , Oliver Karras , Anne Finger , Barbara Zibell

As artificial intelligence (AI) tools become widely adopted, large language models (LLMs) are increasingly involved on both sides of decision-making processes, ranging from hiring to content moderation. This dual adoption raises a critical…

Computers and Society · Computer Science 2026-02-10 Jiannan Xu , Gujie Li , Jane Yi Jiang

In this paper, we present design, implementation, and effectiveness of generating personalized suggestions for email replies. To personalize email responses based on users style and personality, we model the users persona based on her past…

Computation and Language · Computer Science 2018-06-13 Rajeev Gupta , Ranganath Kondapally , Chakrapani Ravi Kiran

Many practical applications of dialogue technology require the generation of responses according to a particular developer-specified persona. While a variety of personas can be elicited from recent large language models, the opaqueness and…

Artificial Intelligence · Computer Science 2023-10-11 Benjamin Kane , Lenhart Schubert

[Context] Domain knowledge is recognized as a key component for the success of Requirements Engineering (RE), as it provides the conceptual support needed to understand the system context, ensure alignment with stakeholder needs, and reduce…

Software Engineering · Computer Science 2025-06-27 Marina Araújo , Júlia Araújo , Romeu Oliveira , Lucas Romao , Marcos Kalinowski

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

Personas can help raise awareness among stakeholders about users' needs. While personas are made-up people, they are based on facts gathered from user research. Personas can also be used to raise awareness of universal design and…

Human-Computer Interaction · Computer Science 2020-06-30 Trenton Schulz , Kristin Skeide Fuglerud

This paper identifies and tackles the challenges of the requirements engineering discipline when applied to development of AI-based complex systems. Due to their complex behaviour, there is an immanent need for a tailored development…

Software Engineering · Computer Science 2019-09-02 Hrvoje Belani , Marin Vuković , Željka Car

Generative AI is reshaping software work, yet we lack clear guidance on where developers most need support and how to design it responsibly. We report a large-scale, mixed-methods study of N=860 developers examining where, why, and how they…

Software Engineering · Computer Science 2026-01-05 Rudrajit Choudhuri , Carmen Badea , Christian Bird , Jenna Butler , Rob DeLine , Brian Houck

There are growing concerns about the risks posed by AI companion applications designed for emotional engagement. Existing safety evaluations often rely on self-reported user data or interviews, offering limited insights into real-time…

Computation and Language · Computer Science 2026-05-04 Prerna Juneja , Lika Lomidze

In recent years Open Innovation (OI) has gained much attention and made firms aware that they need to consider the open environment surrounding them. To facilitate this shift Requirements Engineering (RE) needs to be adapted in order to…

Software Engineering · Computer Science 2022-08-04 Johan Linåker , Björn Regnell , Hussan Munir

Weak alignment of requirements engineering (RE) with verification and validation (VV) may lead to problems in delivering the required products in time with the right quality. For example, weak communication of requirements changes to…