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Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

Computation and Language · Computer Science 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Automatically evaluating dialogue coherence is a challenging but high-demand ability for developing high-quality open-domain dialogue systems. However, current evaluation metrics consider only surface features or utterance-level semantics,…

Computation and Language · Computer Science 2020-10-09 Lishan Huang , Zheng Ye , Jinghui Qin , Liang Lin , Xiaodan Liang

This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

We present CID-GraphRAG (Conversational Intent-Driven Graph Retrieval-Augmented Generation), a novel framework that addresses the limitations of existing dialogue systems in maintaining both contextual coherence and goal-oriented…

Artificial Intelligence · Computer Science 2026-02-10 Ziqi Zhu , Tao Hu , Honglong Zhang , Dan Yang , Hangeng Chen , Mengran Zhang , Xilun Chen

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

In this paper we consider the task of conversational semantic parsing over general purpose knowledge graphs (KGs) with millions of entities, and thousands of relation-types. We focus on models which are capable of interactively mapping user…

Computation and Language · Computer Science 2023-12-08 Parag Jain , Mirella Lapata

Adapting large language models to full document translation remains challenging due to the difficulty of capturing long-range dependencies and preserving discourse coherence throughout extended texts. While recent agentic machine…

Computation and Language · Computer Science 2025-11-11 Viet-Thanh Pham , Minghan Wang , Hao-Han Liao , Thuy-Trang Vu

Large language models have improved dialogue systems, but often process conversational turns in isolation, overlooking the event structures that guide natural interactions. Hence we introduce EventWeave, a framework that explicitly models…

Computation and Language · Computer Science 2026-04-10 Zhengyi Zhao , Shubo Zhang , Yiming Du , Bin Liang , Baojun Wang , Zhongyang Li , Binyang Li , Kam-Fai Wong

The subject of conversational mining has become of great interest recently due to the explosion of social and other online media. Supplementing this explosion of text is the advancement in pre-trained language models which have helped us to…

Computation and Language · Computer Science 2022-11-15 Nicolle Garber , Vukosi Marivate

High-quality data is essential for conversational recommendation systems and serves as the cornerstone of the network architecture development and training strategy design. Existing works contribute heavy human efforts to manually labeling…

Computation and Language · Computer Science 2023-06-19 Yu Lu , Junwei Bao , Zichen Ma , Xiaoguang Han , Youzheng Wu , Shuguang Cui , Xiaodong He

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Personality recognition is useful for enhancing robots' ability to tailor user-adaptive responses, thus fostering rich human-robot interactions. One of the challenges in this task is a limited number of speakers in existing dialogue…

Computation and Language · Computer Science 2024-03-11 Yahui Fu , Haiyue Song , Tianyu Zhao , Tatsuya Kawahara

Some exciting new approaches to neural architectures for the analysis of conversation have been introduced over the past couple of years. These include neural architectures for detecting emotion, dialogue acts, and sentiment polarity. They…

Computation and Language · Computer Science 2022-04-01 Chloé Clavel , Matthieu Labeau , Justine Cassell

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…

Computation and Language · Computer Science 2023-10-23 Jihyoung Jang , Minseong Boo , Hyounghun Kim

Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…

Computation and Language · Computer Science 2021-05-20 Xiachong Feng , Xiaocheng Feng , Bing Qin , Xinwei Geng

While large language models (LLMs) have made significant progress in processing and reasoning over knowledge graphs, current methods suffer from a high non-retrieval rate. This limitation reduces the accuracy of answering questions based on…

Machine Learning · Computer Science 2025-03-31 Song Wang , Junhong Lin , Xiaojie Guo , Julian Shun , Jundong Li , Yada Zhu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau