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General large language models enhanced with supervised fine-tuning and reinforcement learning from human feedback are increasingly popular in academia and industry as they generalize foundation models to various practical tasks in a prompt…

Computation and Language · Computer Science 2024-06-18 Shiguo Lian , Kaikai Zhao , Xinhui Liu , Xuejiao Lei , Bikun Yang , Wenjing Zhang , Kai Wang , Zhaoxiang Liu

Online controlled experiments, such as A/B-tests, are commonly used by modern tech companies to enable continuous system improvements. Despite their paramount importance, A/B-tests are expensive: by their very definition, a percentage of…

Machine Learning · Computer Science 2024-01-09 Shubham Baweja , Neeti Pokharna , Aleksei Ustimenko , Olivier Jeunen

Context: User assistance is generally defined as the guided assistance to a user of a software system in order to help accomplish tasks and enhance user experience. Automated user assistance systems are equipped with online help system that…

Human-Computer Interaction · Computer Science 2020-03-13 Murat Acar , Bedir Tekinerdogan

A/B testing is gaining attention in the automotive sector as a promising tool to measure causal effects from software changes. Different from the web-facing businesses, where A/B testing has been well-established, the automotive domain…

Software Engineering · Computer Science 2021-11-12 Yuchu Liu , David Issa Mattos , Jan Bosch , Helena Holmström Olsson , Jonn Lantz

Modal testing plays a critical role in structural analysis by providing essential insights into dynamic behaviour across a wide range of engineering industries. In practice, designing an effective modal test campaign involves complex…

Machine Learning · Computer Science 2025-08-21 Collins O. Ogbodo , Timothy J. Rogers , Mattia Dal Borgo , David J. Wagg

Personalization is crucial for effective learning, yet online learning, designed for widespread availability and open access, lacks personalized guidance. Recent advancements in large language models (LLMs) offer opportunities to bridge…

Human-Computer Interaction · Computer Science 2026-05-08 Xinyu Jessica Wang , Christine P. Lee , Bilge Mutlu

The think aloud method is an important and commonly used tool for usability optimization. However, analyzing think aloud data could be time consuming. In this paper, we put forth an automatic analysis of verbal protocols and test the link…

Human-Computer Interaction · Computer Science 2023-07-12 Supriya Murali , Tina Walber , Christoph Schaefer , Sezen Lim

We present WebMMU, a multilingual benchmark that evaluates three core web tasks: (1) website visual question answering, (2) code editing involving HTML/CSS/JavaScript, and (3) mockup-to-code generation. Unlike prior benchmarks that treat…

Automatic scoring engines have been used for scoring approximately fifteen million test-takers in just the last three years. This number is increasing further due to COVID-19 and the associated automation of education and testing. Despite…

Computation and Language · Computer Science 2021-11-16 Anubha Kabra , Mehar Bhatia , Yaman Kumar , Junyi Jessy Li , Rajiv Ratn Shah

We develop a theoretical framework for sample splitting in A/B testing environments, where data for each test are partitioned into two splits to measure methodological performance when the true impacts of tests are unobserved. We show that…

Econometrics · Economics 2026-03-24 Ryan Kessler , James McQueen , Miikka Rokkanen

Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…

Human-Computer Interaction · Computer Science 2025-07-04 Yuhao Zhang , Jiaxin An , Ben Wang , Yan Zhang , Jiqun Liu

Machine learning is an important tool for decision making, but its ethical and responsible application requires rigorous vetting of its interpretability and utility: an understudied problem, particularly for natural language processing…

Artificial Intelligence · Computer Science 2019-06-11 Shi Feng , Jordan Boyd-Graber

Educational recommender systems have become a necessity in the recent years due to overload of available educational resource which makes it difficult for an individual to manually hunt for the required resource on the internet. E-learning…

Information Retrieval · Computer Science 2020-12-18 Nethra Viswanathan

Simulating high quality user behavior data has always been a fundamental problem in human-centered applications, where the major difficulty originates from the intricate mechanism of human decision process. Recently, substantial evidences…

Information Retrieval · Computer Science 2024-02-16 Lei Wang , Jingsen Zhang , Hao Yang , Zhiyuan Chen , Jiakai Tang , Zeyu Zhang , Xu Chen , Yankai Lin , Ruihua Song , Wayne Xin Zhao , Jun Xu , Zhicheng Dou , Jun Wang , Ji-Rong Wen

Human decision-making belongs to the foundation of our society and civilization, but we are on the verge of a future where much of it will be delegated to artificial intelligence. The arrival of Large Language Models (LLMs) has transformed…

Artificial Intelligence · Computer Science 2025-06-23 Hao Li , Gengrui Zhang , Petter Holme , Shuyue Hu , Zhen Wang

A/B testing remains the gold standard for evaluating modifications to e-commerce storefronts, yet it diverts traffic, requires weeks to reach statistical significance, and risks degrading user experience. We present SimGym, a framework for…

Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…

Machine Learning · Computer Science 2020-07-15 Alexander Jung , Pedro H. J. Nardelli

Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…

Computation and Language · Computer Science 2024-09-23 Jiayin Wang , Fengran Mo , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…

Human-Computer Interaction · Computer Science 2022-01-13 Decky Aspandi , Sarah Doosdal , Victor Ülger , Lukas Gillich , Steffen Staab

Language workbenches are tools that enable the definition, reuse, and composition of programming languages and their ecosystems, aiming to streamline language development. To facilitate their adoption by language designers, the…

Software Engineering · Computer Science 2026-01-29 Giovanna Broccia , Maurice H. ter Beek , Walter Cazzola , Luca Favalli , Francesco Bertolotti , Alessio Ferrari