English
Related papers

Related papers: Consumer Law for AI Agents

200 papers

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

AI agents are increasingly transacting on behalf of users -- delegating tasks, spending budgets, and negotiating with unfamiliar counterparties. Unlike human marketplaces, which operate under institutional designs refined over centuries,…

Computational Engineering, Finance, and Science · Computer Science 2026-05-29 Xuan Liu , Haoyang Shang , Haojian Jin

Artificial intelligence (AI) has the potential to revolutionize the drug discovery process, offering improved efficiency, accuracy, and speed. However, the successful application of AI is dependent on the availability of high-quality data,…

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Customer service automation is undergoing a structural transformation. The dominant paradigm is shifting from scripted chatbots and single-agent responders toward networks of specialised AI agents that compose capabilities dynamically…

Artificial Intelligence · Computer Science 2026-03-20 Cosimo Spera

As a phenomenal large language model, ChatGPT has achieved unparalleled success in various real-world tasks and increasingly plays an important role in our daily lives and work. However, extensive concerns are also raised about the…

Computers and Society · Computer Science 2023-11-07 Lan Chen , Xi Chen , Shiyu Wu , Yaqi Yang , Meng Chang , Hengshu Zhu

In the midst of the growing integration of Artificial Intelligence (AI) into various aspects of our lives, agents are experiencing a resurgence. These autonomous programs that act on behalf of humans are neither new nor exclusive to the…

Artificial Intelligence · Computer Science 2024-12-24 Chirag Shah , Ryen W. White

This paper presents a survey of local US policymakers' views on the future impact and regulation of AI. Our survey provides insight into US policymakers' expectations regarding the effects of AI on local communities and the nation, as well…

Computers and Society · Computer Science 2025-11-04 Sophia Hatz , Noemi Dreksler , Kevin Wei , Baobao Zhang

As the development and use of artificial intelligence (AI) continues to grow, policymakers are increasingly grappling with the question of how to regulate this technology. The most far-reaching international initiative is the European Union…

General Economics · Economics 2026-03-25 Jonas Tallberg , Magnus Lundgren , Johannes Geith

The increasing use of artificial intelligence (AI) by public authorities introduces both opportunities for innovation and significant challenges for the administrative rule of law. This article examines how the EU AI Act interacts with the…

Computers and Society · Computer Science 2026-04-28 Georgios Pavlidis , Ioannis Kastanas

AI agents are becoming active decision-makers on the Internet. As they make decisions in the same environments as humans, the environments themselves can change to influence them. We call this $\textit{mecha-nudging}$: changes to how…

Artificial Intelligence · Computer Science 2026-05-18 Giulio Frey , Kawin Ethayarajh

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

The European legislature has proposed the Digital Services Act (DSA) and Artificial Intelligence Act (AIA) to regulate platforms and Artificial Intelligence (AI) products. We review to what extent third-party audits are part of both laws…

Computers and Society · Computer Science 2025-02-20 David Hartmann , José Renato Laranjeira de Pereira , Chiara Streitbörger , Bettina Berendt

Conversational agents open the world to new opportunities for human interaction and ubiquitous engagement. As their conversational abilities and knowledge has improved, these agents have begun to have access to an increasing variety of…

Computers and Society · Computer Science 2021-06-22 Rahime Belen Saglam , Jason R. C. Nurse

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

Artificial Intelligence (AI) in recent years has shown an unprecedentedly impressive development, tending to play a catalytic role in all aspects of life. The interest of the academic community, but also of governments, is huge in the…

Human-Computer Interaction · Computer Science 2024-02-14 Dimitrios Sidiropoulos , Christos-Nikolaos Anagnostopoulos

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

This paper examines how the rapid deployment of multi-agentic AI systems is reshaping the foundations of copyright law and creative markets. It argues that existing copyright frameworks are ill-equipped to govern AI agent-mediated…

Artificial Intelligence · Computer Science 2026-04-10 Paulius Jurcys , Mark Fenwick

As artificial intelligence (AI) technologies continue to advance, effective risk assessment, regulation, and oversight are necessary to ensure that AI development and deployment align with ethical principles while preserving innovation and…

Computers and Society · Computer Science 2026-03-25 Georgios Pavlidis

Autonomous multi-agent AI systems are poised to transform various industries, particularly software development and knowledge work. Understanding current perceptions among professionals is crucial for anticipating adoption challenges,…

Computers and Society · Computer Science 2025-06-04 Nikola Balic