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Human evaluation has been the gold standard for checking faithfulness in abstractive summarization. However, with a challenging source domain like narrative, multiple annotators can agree a summary is faithful, while missing details that…

Artificial Intelligence · Computer Science 2025-04-02 Melanie Subbiah , Faisal Ladhak , Akankshya Mishra , Griffin Adams , Lydia B. Chilton , Kathleen McKeown

Despite growing interest in using large language models (LLMs) to automate annotation, their effectiveness in complex, nuanced, and multi-dimensional labelling tasks remains relatively underexplored. This study focuses on annotation for the…

Information Retrieval · Computer Science 2025-07-02 Leila Tavakoli , Hamed Zamani

Despite recent advances, evaluating how well large language models (LLMs) follow user instructions remains an open problem. While evaluation methods of language models have seen a rise in prompt-based approaches, limited work on the…

Computation and Language · Computer Science 2023-10-23 Ondrej Skopek , Rahul Aralikatte , Sian Gooding , Victor Carbune

Large language models (LLMs) have shown promise for automatic summarization but the reasons behind their successes are poorly understood. By conducting a human evaluation on ten LLMs across different pretraining methods, prompts, and model…

Computation and Language · Computer Science 2023-02-01 Tianyi Zhang , Faisal Ladhak , Esin Durmus , Percy Liang , Kathleen McKeown , Tatsunori B. Hashimoto

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase

With the rapid development of large language models (LLMs), LLM-as-a-judge has emerged as a widely adopted approach for text quality evaluation, including hallucination evaluation. While previous studies have focused exclusively on…

Computation and Language · Computer Science 2025-03-04 Siya Qi , Rui Cao , Yulan He , Zheng Yuan

Due to the exponential growth of information and the need for efficient information consumption the task of summarization has gained paramount importance. Evaluating summarization accurately and objectively presents significant challenges,…

Computation and Language · Computer Science 2024-12-31 Dong Yuan , Eti Rastogi , Fen Zhao , Sagar Goyal , Gautam Naik , Sree Prasanna Rajagopal

Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Junhua Ding , Haihua Chen

Large language models (LLMs) often generate content with unsupported or unverifiable content, known as "hallucinations." To address this, retrieval-augmented LLMs are employed to include citations in their content, grounding the content in…

Information Retrieval · Computer Science 2024-08-23 Weijia Zhang , Mohammad Aliannejadi , Jiahuan Pei , Yifei Yuan , Jia-Hong Huang , Evangelos Kanoulas

Human language production exhibits remarkable richness and variation, reflecting diverse communication styles and intents. However, this variation is often overlooked in summarization evaluation. While having multiple reference summaries is…

Computation and Language · Computer Science 2025-09-17 Silvia Casola , Yang Janet Liu , Siyao Peng , Oliver Kraus , Albert Gatt , Barbara Plank

Generating unbiased summaries in real-world settings such as political perspective summarization remains a crucial application of Large Language Models (LLMs). Yet, existing evaluation frameworks rely on traditional metrics for measuring…

Computation and Language · Computer Science 2025-06-23 Narutatsu Ri , Nicholas Deas , Kathleen McKeown

Large language models (LLMs) often produce unsupported or unverifiable content, known as "hallucinations." To mitigate this, retrieval-augmented LLMs incorporate citations, grounding the content in verifiable sources. Despite such…

Information Retrieval · Computer Science 2024-08-26 Weijia Zhang , Mohammad Aliannejadi , Yifei Yuan , Jiahuan Pei , Jia-Hong Huang , Evangelos Kanoulas

Human relevance assessment is time-consuming and cognitively intensive, limiting the scalability of Information Retrieval evaluation. This has led to growing interest in using large language models (LLMs) as proxies for human judges.…

Information Retrieval · Computer Science 2026-04-28 Chuting Yu , Hang Li , Guido Zuccon , Joel Mackenzie , Teerapong Leelanupab

Hate speech spreads widely online, harming individuals and communities, making automatic detection essential for large-scale moderation, yet detecting it remains difficult. Part of the challenge lies in subjectivity: what one person flags…

Computation and Language · Computer Science 2025-12-11 Paloma Piot , David Otero , Patricia Martín-Rodilla , Javier Parapar

Long-form clinical summarization of hospital admissions has real-world significance because of its potential to help both clinicians and patients. The faithfulness of summaries is critical to their safe usage in clinical settings. To better…

Computation and Language · Computer Science 2023-03-08 Griffin Adams , Jason Zucker , Noémie Elhadad

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

Training automatic summary fact verifiers often faces the challenge of a lack of human-labeled data. In this paper, we explore alternative way of leveraging Large Language Model (LLM) generated feedback to address the inherent limitation of…

Computation and Language · Computer Science 2024-12-17 Jihwan Oh , Jeonghwan Choi , Nicole Hee-Yeon Kim , Taewon Yun , Hwanjun Song

Relevance judgments are central to the evaluation of Information Retrieval (IR) systems, but obtaining them from human annotators is costly and time-consuming. Large Language Models (LLMs) have recently been proposed as automated assessors,…

Information Retrieval · Computer Science 2025-12-08 Samaneh Mohtadi , Kevin Roitero , Stefano Mizzaro , Gianluca Demartini

Although LLM context lengths have grown, there is evidence that their ability to integrate information across long-form texts has not kept pace. We evaluate one such understanding task: generating summaries of novels. When human authors of…

Computation and Language · Computer Science 2026-04-09 Rebecca M. M. Hicke , Sil Hamilton , David Mimno , Ross Deans Kristensen-McLachlan
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