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Users try to articulate their complex information needs during search sessions by reformulating their queries. To make this process more effective, search engines provide related queries to help users in specifying the information need in…
Transformer-based Neural Language Models achieve state-of-the-art performance on various natural language processing tasks. However, an open question is the extent to which these models rely on word-order/syntactic or word…
Relevance has significant impact on user experience and business profit for e-commerce search platform. In this work, we propose a data-driven framework for search relevance prediction, by distilling knowledge from BERT and related…
Transformer-based models have achieved dominant performance in numerous NLP tasks. Despite their remarkable successes, pre-trained transformers such as BERT suffer from a computationally expensive self-attention mechanism that interacts…
Token filtering to reduce irrelevant tokens prior to self-attention is a straightforward way to enable efficient vision Transformer. This is the first work to view token filtering from a feature selection perspective, where we weigh the…
This paper addresses the challenge of improving user experience on e-commerce platforms by enhancing product ranking relevant to users' search queries. Ambiguity and complexity of user queries often lead to a mismatch between the user's…
Machine based text comprehension has always been a significant research field in natural language processing. Once a full understanding of the text context and semantics is achieved, a deep learning model can be trained to solve a large…
Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…
Tokenizing raw texts into word units is an essential pre-processing step for critical tasks in the NLP pipeline such as tagging, parsing, named entity recognition, and more. For most languages, this tokenization step straightforward.…
Abbreviations are unavoidable yet critical parts of the medical text. Using abbreviations, especially in clinical patient notes, can save time and space, protect sensitive information, and help avoid repetitions. However, most abbreviations…
Result relevance prediction is an essential task of e-commerce search engines to boost the utility of search engines and ensure smooth user experience. The last few years eyewitnessed a flurry of research on the use of Transformer-style…
The rapid proliferation of e-commerce platforms accentuates the need for advanced search and retrieval systems to foster a superior user experience. Central to this endeavor is the precise extraction of product attributes from customer…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…
With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…
Identifying words that impact a task's performance more than others is a challenge in natural language processing. Transformers models have recently addressed this issue by incorporating an attention mechanism that assigns greater attention…
The substitute-based recommendation is widely used in E-commerce to provide better alternatives to customers. However, existing research typically uses the customer behavior signals like co-view and view-but-purchase-another to capture the…
The task of Named Entity Recognition (NER) is an important component of many natural language processing systems, such as relation extraction and knowledge graph construction. In this work, we present a simple and effective approach for…
Real time nature of social networks with bursty short messages and their respective large data scale spread among vast variety of topics are research interest of many researchers. These properties of social networks which are known as 5'Vs…
Query Understanding is a semantic search method that can classify tokens in a customer's search query to entities such as Product, Brand, etc. This method can overcome the limitations of bag-of-words methods but requires an ontology. We…