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The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

Information Retrieval · Computer Science 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

Encoder-only transformers remain indispensable in retrieval, classification, and ranking systems where latency, stability, and cost are paramount. Most general purpose encoders, however, are trained on generic corpora with limited coverage…

Computation and Language · Computer Science 2026-02-05 Rahul Bajaj , Anuj Garg

Customer behavioral data significantly impacts e-commerce search systems. However, in the case of less common queries, the associated behavioral data tends to be sparse and noisy, offering inadequate support to the search mechanism. To…

Information Retrieval · Computer Science 2024-10-03 Ziqi Zhang , Yupin Huang , Quan Deng , Jinghui Xiao , Vivek Mittal , Jingyuan Deng

The search of information in large text repositories has been plagued by the so-called document-query vocabulary gap, i.e. the semantic discordance between the contents in the stored document entities on the one hand and the human query on…

Information Retrieval · Computer Science 2020-04-22 Bhawani Selvaretnam , Mohammed Belkhatir

E-commerce query understanding is the process of inferring the shopping intent of customers by extracting semantic meaning from their search queries. The recent progress of pre-trained masked language models (MLM) in natural language…

Computation and Language · Computer Science 2022-10-11 Haoming Jiang , Tianyu Cao , Zheng Li , Chen Luo , Xianfeng Tang , Qingyu Yin , Danqing Zhang , Rahul Goutam , Bing Yin

Interactive search sessions often contain multiple queries, where the user submits a reformulated version of the previous query in response to the original results. We aim to enhance the query recommendation experience for a commercial…

Information Retrieval · Computer Science 2020-03-03 Gaurav Verma , Vishwa Vinay , Sahil Bansal , Shashank Oberoi , Makkunda Sharma , Prakhar Gupta

Query reformulations have long been a key mechanism to alleviate the vocabulary-mismatch problem in information retrieval, for example by expanding the queries with related query terms or by generating paraphrases of the queries. In this…

Information Retrieval · Computer Science 2020-07-17 Xiao Wang , Craig Macdonald , Iadh Ounis

We present ReFormeR, a pattern-guided approach for query reformulation. Instead of prompting a language model to generate reformulations of a query directly, ReFormeR first elicits short reformulation patterns from pairs of initial queries…

Information Retrieval · Computer Science 2026-04-03 Amin Bigdeli , Mert Incesu , Negar Arabzadeh , Charles L. A. Clarke , Ebrahim Bagheri

Modern sequential recommender systems commonly use transformer-based models for next-item prediction. While these models demonstrate a strong balance between efficiency and quality, integrating interleaving features - such as the query…

Information Retrieval · Computer Science 2025-08-13 Andrii Dzhoha , Alisa Mironenko , Evgeny Labzin , Vladimir Vlasov , Maarten Versteegh , Marjan Celikik

Efficient search is a critical component for an e-commerce platform with an innumerable number of products. Every day millions of users search for products pertaining to their needs. Thus, showing the relevant products on the top will…

Information Retrieval · Computer Science 2022-07-01 Lakshya Kumar , Sagnik Sarkar

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

Large language models can produce powerful contextual representations that lead to improvements across many NLP tasks. Since these models are typically guided by a sequence of learned self attention mechanisms and may comprise undesired…

Computation and Language · Computer Science 2019-10-14 Benjamin Hoover , Hendrik Strobelt , Sebastian Gehrmann

With growing amounts of available textual data, development of algorithms capable of automatic analysis, categorization and summarization of these data has become a necessity. In this research we present a novel algorithm for keyword…

Computation and Language · Computer Science 2021-12-01 Matej Martinc , Blaž Škrlj , Senja Pollak

Learning low-dimensional representation for large number of products present in an e-commerce catalogue plays a vital role as they are helpful in tasks like product ranking, product recommendation, finding similar products, modelling…

Information Retrieval · Computer Science 2022-12-08 Lakshya Kumar , Sreekanth Vempati

Temporal expressions in text play a significant role in language understanding and correctly identifying them is fundamental to various retrieval and natural language processing systems. Previous works have slowly shifted from rule-based to…

Computation and Language · Computer Science 2022-01-25 Satya Almasian , Dennis Aumiller , Michael Gertz

Search engines operate under a strict time constraint as a fast response is paramount to user satisfaction. Thus, neural re-ranking models have a limited time-budget to re-rank documents. Given the same amount of time, a faster re-ranking…

Information Retrieval · Computer Science 2020-02-06 Sebastian Hofstätter , Markus Zlabinger , Allan Hanbury

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Current neural re-rankers often struggle with complex information needs and long, content-rich documents. The fundamental issue is not computational--it is intelligent content selection: identifying what matters in lengthy, multi-faceted…

Information Retrieval · Computer Science 2025-10-14 Shubham Chatterjee

Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user…

Information Retrieval · Computer Science 2020-01-14 Mukul Kumar , Youna Hu , Will Headden , Rahul Goutam , Heran Lin , Bing Yin