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Effective query reformulation is pivotal in narrowing the gap between a user's exploratory search behavior and the identification of relevant products in e-commerce environments. While traditional approaches predominantly model query…

Information Retrieval · Computer Science 2025-10-20 Jayanth Yetukuri , Mehran Elyasi , Samarth Agrawal , Aritra Mandal , Rui Kong , Harish Vempati , Ishita Khan

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…

Information Retrieval · Computer Science 2019-08-26 Saurav Manchanda , Mohit Sharma , George Karypis

We present QueryNER, a manually-annotated dataset and accompanying model for e-commerce query segmentation. Prior work in sequence labeling for e-commerce has largely addressed aspect-value extraction which focuses on extracting portions of…

Computation and Language · Computer Science 2024-05-16 Chester Palen-Michel , Lizzie Liang , Zhe Wu , Constantine Lignos

Inability of the naive users to formulate appropriate queries is a fundamental problem in web search engines. Therefore, assisting users to issue more effective queries is an important way to improve users' happiness. One effective approach…

Information Retrieval · Computer Science 2019-07-03 Amir H. Jadidinejad

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

Search engines play an important role in our everyday lives by assisting us in finding the information we need. When we input a complex query, however, results are often far from satisfactory. In this work, we introduce a query…

Information Retrieval · Computer Science 2017-09-26 Rodrigo Nogueira , Kyunghyun Cho

Most approaches for similar text retrieval and ranking with long natural language queries rely at some level on queries and responses having words in common with each other. Recent applications of transformer-based neural language models to…

Information Retrieval · Computer Science 2020-05-22 Javed Qadrud-Din , Ashraf Bah Rabiou , Ryan Walker , Ravi Soni , Martin Gajek , Gabriel Pack , Akhil Rangaraj

Typical e-commerce platforms contain millions of products in the catalog. Users visit these platforms and enter search queries to retrieve their desired products. Therefore, showing the relevant products at the top is essential for the…

Information Retrieval · Computer Science 2021-07-20 Lakshya Kumar , Sagnik Sarkar

Key to any research involving session search is the understanding of how a user's queries evolve throughout the session. When a user creates a query reformulation, he or she is consciously retaining terms from their original query, removing…

Information Retrieval · Computer Science 2016-01-21 Marc Sloan , Hui Yang , Jun Wang

Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…

Information Retrieval · Computer Science 2022-04-04 Xuyang Wu , Alessandro Magnani , Suthee Chaidaroon , Ajit Puthenputhussery , Ciya Liao , Yi Fang

Query Segmentation is one of the critical components for understanding users' search intent in Information Retrieval tasks. It involves grouping tokens in the search query into meaningful phrases which help downstream tasks like search…

Information Retrieval · Computer Science 2017-07-26 Ajinkya Kale , Thrivikrama Taula , Sanjika Hewavitharana , Amit Srivastava

Query-product relevance prediction is a core task in e-commerce search. BERT-based models excel at semantic matching but lack complex reasoning capabilities. While Large Language Models (LLMs) are explored, most still use discriminative…

Information Retrieval · Computer Science 2026-03-11 Chenhe Dong , Shaowei Yao , Pengkun Jiao , Jianhui Yang , Yiming Jin , Zerui Huang , Xiaojiang Zhou , Dan Ou , Haihong Tang , Bo Zheng

Mobile search has recently been shown to be the major contributor to the growing search market. The key difference between mobile search and desktop search is that information presentation is limited to the screen space of the mobile…

Information Retrieval · Computer Science 2016-06-23 Liangjie Hong , Yue Shi , Suju Rajan

Query reformulation is the process by which a input search query is refined by the user to match documents outside the original top-n results. On average, roughly 50% of text search queries involve some form of reformulation, and term…

Computer Vision and Pattern Recognition · Computer Science 2019-10-29 Kyle Xiao , Houdong Hu , Yan Wang

Recent work in commerce search has shown that understanding the semantics in user queries enables more effective query analysis and retrieval of relevant products. However, due to lack of sufficient domain knowledge, user queries often…

Information Retrieval · Computer Science 2012-08-14 Sreenivas Gollapudi , Samuel Ieong , Anitha Kannan

Language models that utilize extensive self-supervised pre-training from unlabeled text, have recently shown to significantly advance the state-of-the-art performance in a variety of language understanding tasks. However, it is yet unclear…

Information Retrieval · Computer Science 2020-09-29 Itzik Malkiel , Oren Barkan , Avi Caciularu , Noam Razin , Ori Katz , Noam Koenigstein

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

Information Retrieval · Computer Science 2022-08-23 Yiming Qiu , Chenyu Zhao , Han Zhang , Jingwei Zhuo , Tianhao Li , Xiaowei Zhang , Songlin Wang , Sulong Xu , Bo Long , Wen-Yun Yang

E-commerce platforms generate vast amounts of customer behavior data, such as clicks and purchases, from millions of unique users every day. However, effectively using this data for behavior understanding tasks is challenging because there…

Machine Learning · Computer Science 2022-02-16 Tianyu Li , Ali Cevahir , Derek Cho , Hao Gong , DuyKhuong Nguyen , Bjorn Stenger

Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…

Computation and Language · Computer Science 2021-12-20 Denghui Zhang , Zixuan Yuan , Yanchi Liu , Fuzhen Zhuang , Haifeng Chen , Hui Xiong
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