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A new generation of AI models generates step-by-step reasoning text before producing an answer. This text appears to offer a human-readable window into their computation process, and is increasingly relied upon for transparency and…

Human-Computer Interaction · Computer Science 2025-08-29 Mosh Levy , Zohar Elyoseph , Yoav Goldberg

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

Generative AI systems have revolutionized human interaction by enabling natural language-based coding and problem solving. However, the inherent ambiguity of natural language often leads to imprecise instructions, forcing users to…

Artificial Intelligence · Computer Science 2025-07-02 Fabrizio Marozzo

Software requirements specification is undoubtedly critical for the whole software life-cycle. Nowadays, writing software requirements specifications primarily depends on human work. Although massive studies have been proposed to fasten the…

Software Engineering · Computer Science 2022-12-01 Ziyan Zhao , Li Zhang , Xiaoyun Gao , Xiaoli Lian , Heyang Lv , Lin Shi

Human-AI decision making is becoming increasingly ubiquitous, and explanations have been proposed to facilitate better Human-AI interactions. Recent research has investigated the positive impact of explanations on decision subjects'…

Human-Computer Interaction · Computer Science 2023-05-02 Mireia Yurrita , Agathe Balayn , Ujwal Gadiraju

Explainable AI (XAI) is paramount in industry-grade AI; however existing methods fail to address this necessity, in part due to a lack of standardisation of explainability methods. The purpose of this paper is to offer a perspective on the…

Machine Learning · Computer Science 2020-10-26 Othman Benchekroun , Adel Rahimi , Qini Zhang , Tetiana Kodliuk

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

Recent success in Artificial Intelligence (AI) and Machine Learning (ML) allow problem solving automatically without any human intervention. Autonomous approaches can be very convenient. However, in certain domains, e.g., in the medical…

Artificial Intelligence · Computer Science 2021-03-03 Andreas Holzinger , André Carrington , Heimo Müller

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

Software architecture knowledge transfer is essential for software development, but related documentation is often incomplete or ambiguous, making oral explanations a common means. Our broader aim is to explore how such explanations might…

Software Engineering · Computer Science 2025-09-03 Satrio Adi Rukmono , Filip Zamfirov , Lina Ochoa , Floris Pex , Michel Chaudron

In the realm of online privacy, privacy assistants play a pivotal role in empowering users to manage their privacy effectively. Although recent studies have shown promising progress in tackling tasks such as privacy violation detection and…

Artificial Intelligence · Computer Science 2023-06-01 Gonul Ayci , Arzucan Özgür , Murat Şensoy , Pınar Yolum

The increasingly widespread application of AI models motivates increased demand for explanations from a variety of stakeholders. However, this demand is ambiguous because there are many types of 'explanation' with different evaluative…

Artificial Intelligence · Computer Science 2021-06-29 Yiheng Yao

The profound impact of online reviews on consumer decision-making has made it crucial for businesses to manage negative reviews. Recent advancements in artificial intelligence (AI) technology have offered businesses novel and effective ways…

Computers and Society · Computer Science 2025-11-05 Rongping Shen

Building software-driven systems that are easily understood becomes a challenge, with their ever-increasing complexity and autonomy. Accordingly, recent research efforts strive to aid in designing explainable systems. Nevertheless, a common…

Artificial Intelligence · Computer Science 2019-02-11 Dimitri Bohlender , Maximilian A. Köhl

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

Human-Computer Interaction · Computer Science 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

Artificial Intelligence (AI) has become an integral part of domains such as security, finance, healthcare, medicine, and criminal justice. Explaining the decisions of AI systems in human terms is a key challenge--due to the high complexity…

Artificial Intelligence · Computer Science 2019-11-25 Sheikh Rabiul Islam , William Eberle , Sheikh K. Ghafoor

Explainability is important for the transparency of autonomous and intelligent systems and for helping to support the development of appropriate levels of trust. There has been considerable work on developing approaches for explaining…

Artificial Intelligence · Computer Science 2025-02-17 Michael Winikoff , John Thangarajah , Sebastian Rodriguez

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

Software maintainability critically depends on high-quality requirements descriptions and explicit traceability between requirements and code. Although automated code summarization (ACS) and requirements traceability (RT) techniques have…

Software Engineering · Computer Science 2025-09-16 Dongming Jin , Zhi Jin , Yiran Zhang , Zheng Fang , Linyu Li , Yuanpeng He , Xiaohong Chen , Weisong Sun