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The rapid integration of artificial intelligence (AI) into various industries has introduced new challenges in governance and regulation, particularly regarding the understanding of complex AI systems. A critical demand from decision-makers…

Machine Learning · Computer Science 2024-11-08 Cristian Munoz , Kleyton da Costa , Bernardo Modenesi , Adriano Koshiyama

Agentic AI systems can now generate code with remarkable fluency, but a fundamental question remains: \emph{does the generated code actually do what the user intended?} The gap between informal natural language requirements and precise…

Software Engineering · Computer Science 2026-03-19 Shuvendu K. Lahiri

Intelligent coding systems are transforming software development by enabling users to specify code behavior in natural language. However, the opaque decision-making of AI-driven coders raises trust and usability concerns, particularly for…

Software Engineering · Computer Science 2025-08-11 Xiangzhe Xu , Shiwei Feng , Zian Su , Chengpeng Wang , Xiangyu Zhang

Eliciting requirements for Business Intelligence (BI) systems remains a significant challenge, particularly in changing business environments. This paper introduces a novel AI-driven system, called AutoBIR, that leverages semantic search…

Software Engineering · Computer Science 2024-12-11 Nimrod Busany , Ethan Hadar , Hananel Hadad , Gil Rosenblum , Zofia Maszlanka , Okhaide Akhigbe , Daniel Amyot

User reviews on e-commerce and review sites are crucial for making purchase decisions, although creating detailed reviews is time-consuming and labor-intensive. In this study, we propose a novel use of dialogue systems to facilitate user…

Human-Computer Interaction · Computer Science 2026-03-10 Yoshiki Tanaka , Michimasa Inaba

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

AI assistants can increasingly generate and evolve test cases. The challenge is no longer merely to produce them, but also to help engineers understand why a generated artefact exists and what supports it. Existing work has focused on…

Software Engineering · Computer Science 2026-04-27 Eduard Paul Enoiu , Robert Feldt

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

Automatic evaluation of generative tasks using large language models faces challenges due to ambiguous criteria. Although automatic checklist generation is a potentially promising approach, its usefulness remains underexplored. We…

Computation and Language · Computer Science 2025-08-22 Momoka Furuhashi , Kouta Nakayama , Takashi Kodama , Saku Sugawara

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…

Human-Computer Interaction · Computer Science 2026-03-13 Jessica Irons , Patrick Cooper , Necva Bolucu , Roelien Timmer , Huichen Yang , Changhyun Lee , Brian Jin , Andreas Duenser , Stephen Wan

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

Since its beginnings in the 1940s, automated reasoning by computers has become a tool of ever growing importance in scientific research. So far, the rules underlying automated reasoning have mainly been formulated by humans, in the form of…

Computers and Society · Computer Science 2025-10-20 Konrad Hinsen

With the proliferation of data across various domains, there is a critical demand for tools that enable non-experts to derive meaningful insights without deep data analysis skills. To address this need, existing automatic fact sheet…

Human-Computer Interaction · Computer Science 2025-02-26 Minh Duc Vu , Jieshan Chen , Zhenchang Xing , Qinghua Lu , Xiwei Xu , Qian Fu

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…

Human-Computer Interaction · Computer Science 2022-05-04 Michaela Benk , Raphael Weibel , Andrea Ferrario

Generative AI (GenAI) marked a shift from AI being able to recognize to AI being able to generate solutions for a wide variety of tasks. As the generated solutions and applications become increasingly more complex and multi-faceted, novel…

Artificial Intelligence · Computer Science 2024-04-16 Johannes Schneider

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

Human-Computer Interaction · Computer Science 2025-08-26 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Providing explanations is considered an imperative ability for an AI agent in a human-robot teaming framework. The right explanation provides the rationale behind an AI agent's decision-making. However, to maintain the human teammate's…

Artificial Intelligence · Computer Science 2021-03-01 Mehrdad Zakershahrak , Samira Ghodratnama
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