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AI answer engines increasingly mediate access to domain knowledge by generating responses and citing web sources. We introduce GEO-16, a 16 pillar auditing framework that converts on page quality signals into banded pillar scores and a…

Artificial Intelligence · Computer Science 2025-09-16 Arlen Kumar , Leanid Palkhouski

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is…

Human-Computer Interaction · Computer Science 2023-05-24 Sonia Sousa , Jose Cravino , Paulo Martins

The complexity and diversity of today's media landscape provides many challenges for researchers studying news producers. These producers use many different strategies to get their message believed by readers through the writing styles they…

Computers and Society · Computer Science 2018-08-17 Benjamin D. Horne , William Dron , Sara Khedr , Sibel Adali

Social media platforms have become more influential than traditional news sources, shaping public discourse and accelerating the spread of information. With the rapid advancement of artificial intelligence (AI), open-source software (OSS)…

This paper proposes a rigorous framework to examine the two-way relationship between artificial intelligence (AI), human cognition, problem-solving, and cultural adaptation across academic and business settings. It addresses a key gap by…

Human-Computer Interaction · Computer Science 2025-10-14 Matthias Huemmer , Theophile Shyiramunda , Michelle J. Cummings-Koether

AI researchers employ not only the scientific method, but also methodology from mathematics and engineering. However, the use of the scientific method - specifically hypothesis testing - in AI is typically conducted in service of…

Progress in AI is driven largely by the scale and quality of training data. Despite this, there is a deficit of empirical analysis examining the attributes of well-established datasets beyond text. In this work we conduct the largest and…

The effective adoption of responsible AI practices in journalism requires a concerted effort to bridge different perspectives, including technological, editorial, journalistic, and managerial. Among the many challenges that could impact…

Computers and Society · Computer Science 2024-10-24 Tomás Dodds , Astrid Vandendaele , Felix M. Simon , Natali Helberger , Valeria Resendez , Wang Ngai Yeung

This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…

Human-Computer Interaction · Computer Science 2025-07-09 Tim Gorichanaz

This work presents a large-scale analysis of artificial intelligence (AI) and machine learning (ML) references within news articles and scientific publications between 2011 and 2019. We implement word association measurements that…

Computation and Language · Computer Science 2021-02-26 Autumn Toney

The integration of generative AI into information access systems often presents users with synthesized answers that lack transparency. This study investigates how different types of explanations can influence user trust in responses from…

Information Retrieval · Computer Science 2026-01-22 Weronika Łajewska , Krisztian Balog

This work aims to study a count response random variable, the number of citations of a research paper, affected by some explanatory variables through a suitable regression model. Due to the fact that the count variable exhibits substantial…

Digital Libraries · Computer Science 2025-05-22 Pablo Dorta-González , Emilio Gómez-Déniz

This study investigates the use of AI tools in academic writing through analysis of AI usage declarations in journals. Using a mixed-methods approach combining content analysis, statistical analysis, and text mining, this research analyzed…

Computers and Society · Computer Science 2025-02-04 Ziyang Xu

A large majority of American adults get at least some of their news from the Internet. Even though many online news products have the goal of informing their users about the news, they lack scalable and reliable tools for measuring how well…

Computation and Language · Computer Science 2021-02-19 Adam D. Lelkes , Vinh Q. Tran , Cong Yu

Interest in Artificial Intelligence (AI) continues to grow rapidly, hence it is crucial to support researchers and organisations in understanding where AI research is heading. In this study, we conducted a bibliometric analysis on 257K…

Artificial Intelligence · Computer Science 2022-05-27 Alessandra Belfiore , Angelo Salatino , Francesco Osborne

Public service information systems are often fragmented, inconsistently formatted, and outdated. These characteristics create low-resource retrieval environments that hinder timely access to critical services. We investigate retrieval…

Information Retrieval · Computer Science 2026-02-26 Touseef Hasan , Laila Cure , Souvika Sarkar

There exists a growing discourse around the domination of Big Tech on the landscape of artificial intelligence (AI) research, yet our comprehension of this phenomenon remains cursory. This paper aims to broaden and deepen our understanding…

Google Search increasingly surfaces AI-generated content through features like AI Overviews (AIO) and Featured Snippets (FS), which users frequently rely on despite having no control over their presentation. Through a systematic algorithm…

Computation and Language · Computer Science 2026-03-24 Desheng Hu , Joachim Baumann , Aleksandra Urman , Elsa Lichtenegger , Robin Forsberg , Aniko Hannak , Christo Wilson

Although artificial intelligence (AI) systems are becoming increasingly indispensable, research into how humans rely on these systems (AI reliance) is lagging behind. To advance this research, this survey presents a novel, comprehensive…

Human-Computer Interaction · Computer Science 2025-09-03 Sven Eckhardt , Niklas Kühl , Mateusz Dolata , Gerhard Schwabe

We executed 24,000 search queries in 243 countries, generating 2.8 million AI and traditional search results in 2024 and 2025. We found a rapid global expansion of AI search and key trends that reflect important, previously hidden, policy…

Computers and Society · Computer Science 2026-02-20 Sinan Aral , Haiwen Li , Rui Zuo