Related papers: News Source Citing Patterns in AI Search Systems
Users issue queries to Search Engines, and try to find the desired information in the results produced. They repeat this process if their information need is not met at the first place. It is crucial to identify the important words in a…
The rapid development of Artificial Intelligence (AI) technology has enabled the deployment of various systems based on it. However, many current AI systems are found vulnerable to imperceptible attacks, biased against underrepresented…
Apologies are a powerful tool used in human-human interactions to provide affective support, regulate social processes, and exchange information following a trust violation. The emerging field of AI apology investigates the use of apologies…
While high-quality technology support can assist older adults in using digital applications, many struggle to articulate their issues due to unfamiliarity with technical terminology and age-related cognitive changes. This study examines…
Combating fake news and misinformation propagation is a challenging task in the post-truth era. News feed and search algorithms could potentially lead to unintentional large-scale propagation of false and fabricated information with users…
This paper offers a domain-mediated comparative review of 251 studies on public attitudes toward AI, published between 2011 and 2025. Drawing on a systematic literature review, we analyse how different factors including perceived benefits…
AI consumer markets are characterized by severe buyer-supplier market asymmetries. Complex AI systems can appear highly accurate while making costly errors or embedding hidden defects. While there have been regulatory efforts surrounding…
Conversation logs from AI platforms are increasingly used to measure occupational exposure to artificial intelligence, but the users observed in these logs are not the workforce. We show that platform-derived exposure scores combine…
Chat assistants increasingly integrate web search functionality, enabling them to retrieve and cite external sources. While this promises more reliable answers, it also raises the risk of amplifying misinformation from low-credibility…
Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…
Most Fairness in AI research focuses on exposing biases in AI systems. A broader lens on fairness reveals that AI can serve a greater aspiration: rooting out societal inequities from their source. Specifically, we focus on inequities in…
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…
The widespread emergence of manipulated news media content poses significant challenges to online information integrity. This study investigates whether dialogues with AI about AI-generated images and associated news statements can increase…
A key type of resource needed to address global inequalities in knowledge production and dissemination is a tool that can support journals in understanding how knowledge circulates. The absence of such a tool has resulted in comparatively…
Community-based moderation offers a scalable alternative to centralized fact-checking, yet it faces significant structural challenges, and existing AI-based methods fail in "cold start" scenarios. To tackle these challenges, we introduce…
The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source…
Introduction. AI Ethics is framed distinctly across actors and stakeholder groups. We report results from a case study of OpenAI analysing ethical AI discourse. Method. Research addressed: How has OpenAI's public discourse leveraged…
The rapid integration of Artificial Intelligence (AI) into organizational technology frameworks has transformed how organizations engage with AI-driven models, influencing both operational performance and strategic innovation. With the…
This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…
Search systems in online social media sites are frequently used to find information about ongoing events and people. For topics with multiple competing perspectives, such as political events or political candidates, bias in the top ranked…