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Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

This research aims to explore various methods for assessing user feedback in mixed-initiative conversational search (CS) systems. While CS systems enjoy profuse advancements across multiple aspects, recent research fails to successfully…

Information Retrieval · Computer Science 2023-05-09 Paul Owoicho , Ivan Sekulić , Mohammad Aliannejadi , Jeffrey Dalton , Fabio Crestani

A growing body of research runs human subject evaluations to study whether providing users with explanations of machine learning models can help them with practical real-world use cases. However, running user studies is challenging and…

Human-Computer Interaction · Computer Science 2022-08-23 Valerie Chen , Nari Johnson , Nicholay Topin , Gregory Plumb , Ameet Talwalkar

Conversational Information Retrieval (CIR) is an emerging field of Information Retrieval (IR) at the intersection of interactive IR and dialogue systems for open domain information needs. In order to optimize these interactions and enhance…

Information Retrieval · Computer Science 2022-01-11 Pierre Erbacher , Laure Soulier , Ludovic Denoyer

There is growing interest in exploring user simulation as an alternative to gathering and scoring real user-chatbot interactions for AI chatbot evaluation. For this purpose, it is important to ensure the realism of the simulation, i.e., the…

Computation and Language · Computer Science 2026-05-05 Yu Lu Liu , Hyokun Yun , Tanya Roosta , Ziang Xiao

AI based mental health diagnosis is often judged by benchmark accuracy, yet in practice its value depends on how psychologists respond whether they accept, adjust, or reject AI suggestions. Mental health makes this especially challenging:…

Human-Computer Interaction · Computer Science 2025-12-11 Filippo Cenacchi , Longbing Cao , Deborah Richards

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is…

Computation and Language · Computer Science 2019-11-11 Maryam Fazel-Zarandi , Longshaokan Wang , Aditya Tiwari , Spyros Matsoukas

This paper describes the technical and conceptual development of the LuminLab platform, an online tool that integrates a purpose-fit human-centric AI chatbot and predictive energy model into a streamlined front-end that can rapidly produce…

Human-Computer Interaction · Computer Science 2024-04-26 Kevin Credit , Qian Xiao , Jack Lehane , Juan Vazquez , Dan Liu , Leo De Figueiredo

Research on sixth-generation (6G) integrated sensing and communication (ISAC) increasingly depends on multimodal datasets. These datasets need to jointly characterize wireless propagation, onboard sensing, and platform mobility. Existing…

Signal Processing · Electrical Eng. & Systems 2026-05-14 Kang Yan , Yuqi Cao , Jiaqi Li , Luping Xiang , Kun Yang

The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the…

Computation and Language · Computer Science 2020-11-03 Jon Ander Campos , Kyunghyun Cho , Arantxa Otegi , Aitor Soroa , Gorka Azkune , Eneko Agirre

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

Computation and Language · Computer Science 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna

Healthcare professionals need effective ways to use, understand, and validate AI-driven clinical decision support systems. Existing systems face two key limitations: complex visualizations and a lack of grounding in scientific evidence. We…

Human-Computer Interaction · Computer Science 2025-07-08 Reza Samimi , Aditya Bhattacharya , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Conversational information seeking (CIS) has been recognized as a major emerging research area in information retrieval. Such research will require data and tools, to allow the implementation and study of conversational systems. This paper…

Information Retrieval · Computer Science 2019-12-20 Hamed Zamani , Nick Craswell

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

The advent of edge intelligence and escalating concerns for data privacy protection have sparked a surge of interest in device-cloud collaborative computing. Large-scale device deployments to validate prototype solutions are often…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-04-03 Ruiguang Pei , Junjie Wu , Dan Peng , Min Fang , Jianan Zhang , Zhihui Fu , Jun Wang

Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…

Information Retrieval · Computer Science 2026-03-18 Nolwenn Bernard , Krisztian Balog

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g.,…

Information Retrieval · Computer Science 2025-04-18 Nicolas Bougie , Narimasa Watanabe

In the ever-evolving discipline of high-dimensional scientific data, collaborative immersive analytics (CIA) offers a promising frontier for domain experts in complex data visualization and interpretation. This research presents a…

Human-Computer Interaction · Computer Science 2024-06-21 Fahim Arsad Nafis , Alexander Rose , Simon Su , Songqing Chen , Bo Han