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Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…

Information Retrieval · Computer Science 2025-08-11 Haozhe Xu , Xiaohua Wang , Changze Lv , Xiaoqing Zheng

Cold start scenarios present fundamental obstacles to effective recommendation generation, particularly when dealing with users lacking interaction history or items with sparse metadata. This research proposes an innovative hybrid framework…

Computation and Language · Computer Science 2026-03-05 Nikita Zmanovskii

Large Language Models (LLMs) are reshaping recommender systems by leveraging extensive world knowledge and semantic reasoning to interpret user intent. However, effectively integrating these capabilities with collaborative signals while…

Information Retrieval · Computer Science 2026-02-13 Yang Wu , Haoze Wang , Qian Li , Jun Zhang , Huan Yu , Jie Jiang

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

Human decision-making often involves constrained optimization. As LLM agents are deployed to assist with real-world tasks like travel planning, shopping, and scheduling, they must mirror this capability. We introduce COMPASS, a benchmark…

Identifying and articulating limitations is essential for transparent and rigorous scientific research. However, zero-shot large language models (LLMs) approach often produce superficial or general limitation statements (e.g., dataset bias…

Computation and Language · Computer Science 2026-03-17 Ibrahim Al Azher , Zhishuai Guo , Hamed Alhoori

Large language models (LLMs) are revolutionizing conversational recommender systems by adeptly indexing item content, understanding complex conversational contexts, and generating relevant item titles. However, controlling the distribution…

Information Retrieval · Computer Science 2024-05-21 Zhankui He , Zhouhang Xie , Harald Steck , Dawen Liang , Rahul Jha , Nathan Kallus , Julian McAuley

Product concept evaluation is a critical stage that determines strategic resource allocation and project success in enterprises. However, traditional expert-led approaches face limitations such as subjective bias and high time and cost…

Artificial Intelligence · Computer Science 2026-03-09 Bin Xuan , Ruo Ai , Hakyeon Lee

Reranking is a critical component in recommender systems, playing an essential role in refining the output of recommendation algorithms. Traditional reranking models have focused predominantly on accuracy, but modern applications demand…

Information Retrieval · Computer Science 2025-02-04 Jingtong Gao , Bo Chen , Weiwen Liu , Xiangyang Li , Yichao Wang , Wanyu Wang , Huifeng Guo , Ruiming Tang , Xiangyu Zhao

Memory-efficient large language models are good at refining text input for better readability. However, controllability is a matter of concern when it comes to text generation tasks with long inputs, such as multi-document summarization. In…

Computation and Language · Computer Science 2023-10-06 Litton J Kurisinkel , Nancy F chen

LLM recommendation agents increasingly produce structured recommendation reports: sets of items accompanied by natural-language justifications. Yet existing evaluations often reduce this setting to reranking small shortlisted candidate sets…

Information Retrieval · Computer Science 2026-05-20 Imad Aouali , Flavian Vasile , Otmane Sakhi , Alexandre Gilotte , Benjamin Heymann

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Recommender systems have become increasingly ubiquitous in daily life. While traditional recommendation approaches primarily rely on ID-based representations or item-side content features, they often fall short in capturing the underlying…

Information Retrieval · Computer Science 2025-08-12 Yunze Luo , Yinjie Jiang , Gaode Chen , Xinghua Zhang , Jun Zhang , Jian Liang , Kaigui Bian

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

The rapid growth of information on the Internet has led to an overwhelming amount of opinions and comments on various activities, products, and services. This makes it difficult and time-consuming for users to process all the available…

Computation and Language · Computer Science 2023-06-12 Guan Wang , Weihua Li , Edmund M-K. Lai , Quan Bai

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Summarizing long-form narratives--such as books, movies, and TV scripts--requires capturing intricate plotlines, character interactions, and thematic coherence, a task that remains challenging for existing LLMs. We introduce NexusSum, a…

Computation and Language · Computer Science 2025-06-02 Hyuntak Kim , Byung-Hak Kim

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong